Experience

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  Profor advisory services, inc.

  Jun 2013 - Aug 2013

  Summer intern

  Internet research, compilation and preparation of info into spreadsheets and documents using Microsoft Office and Google Docs, providing social media advice on both Twitter and Facebook.

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  Rpm raceway

  Jul 2014 - Jul 2018

  Responsible for supervising both the track and customer service associates. Delegate duties to all associates, during both peak and down time. Handle any questions or concerns from customers and work to alleviate any and all potential issues that may arise. Oversee the documentation of daily funds, along with the diligent opening and closing of the facility. Help to properly organize and file the documentation of every current and former employee.Trusted with hosting numerous corporate events and track/facility rentals. Under the direction of our VP of Sales, I am tasked with the responsibility of ensuring all of our guests have a safe and enjoyable experience. Voted 2016 and 2017 RPM Raceway Long Island Manager of the Year by my fellow employees. Show less Retained all the duties of a Track Team Member, however I also took on more of a supervisory and leadership role and helped to ensure fellow employees followed proper procedures to keep races flowing smoothly. Assigned and oversaw opening and closing duties. Resolved any issues customers had and provided increased customer service. Worked directly to service and sell to customers, including the upselling of memberships. Also, gained valuable experience taking on a leadership role in assisting large corporate events and personal celebrations. Most notable event was the New York Islanders 2016 Season Ticket Holder Meet and Greet, in which I worked directly to assist both Islanders players and fans and ensure the event operated smoothly. Voted Employee of the Month for February 2016 by the Long Island management team. Show less Pit: Welcoming customers, helping customers into go karts, ensuring safety and security of customers in the karts, moving karts throughout pit area and inspecting karts for any damage or malfunction.Controller: Starting and maintaining races, controlling speeds and direction of racers to prevent any accidents or injuries, responding immediately to any accidents or customers in distress. Director: Maintaining schedule of races by calling down racers and briefing them before they are sent to their karts, answering any questions or concerns that customers have before they race, directing and communicating with fellow employees on duties that need to be completed. Show less

  • Manager

    Sept 2016 - Jul 2018

  • Track Leader/Customer Service Representative

    Dec 2014 - Sept 2016

  • Track Team Member

    Jul 2014 - Dec 2014
• 

  Rpm raceway

  Oct 2017 - Jul 2018

  Marketing associate

  Responsible for handling all incoming donation requests from registered 501 (c)(3) organizations within the tri-state area. Tasked with outreach to these organizations to maintain timeliness and positive relations. Continually log and update a detailed spreadsheet that tracks all outgoing donations from our five RPM Raceway locations. Represent the company at outside events designed to target potential new customers (e.g. Holiday events at the local mall, car shows, etc.).

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  Global coverage, inc.

  Aug 2018 - now

  - Help to place new and renewal Commercial business.- Provide professional insurance counseling and service to clients in all businesses, with a focus on Hospitality.- Maintain carrier and wholesale relationships with our agency.- Establish new client/prospect contact and policy information in AMS360, including logging activity in a timely manner, from the time a lead or submission is received until their policy or policies are bound.- Assist management with routinely updating our company website, including taking the lead on a project that saw a complete redesign and reworking of the site in celebration of the company's 50th Anniversary.- Helped to implement and integrate a third-party email marketing service into our company's processes. Routinely develop AMS360 target lists, clean and organize data in Excel spreadsheets, then design and send email blasts that include company updates as necessary. Show less - Responsible for Electronic Mailroom and additional operations support for the company.- Drive efforts to consolidate incoming documents and other communications into a front-end mail scanning initiative. - Work closely with management team to continue developing our branding and sales strategies, upping social media presence, and executing prospect and existing client marketing campaigns to generate leads and new business opportunities. - Implemented and oversaw a sales pipeline management tool to help track all new business leads for both commercial and personal lines. Show less

  • Marketing Representative

    Jan 2022 - now

  • Social Media Coordinator

    Aug 2018 - Jan 2023