Experience

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  Basf

  May 2011 - Aug 2011

  Intern- customer care representative

  Intern in the Customer Care Center for the Personal Care Products division. Cleaned an acquired company's database to prepare it for integration with the standing enterprise resource planner. This was my first professional experience with Excel and required formulating spreadsheets to identify and preemptively solve issues resulting from duplicate information. Communicated directly with customers to provide the necessary documentation of product specification. This typically occurred at the time of delivery, requiring fast and accurate service for shipments to be accepted. Show less

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  Basf

  May 2012 - Aug 2012

  Intern - professional development program

  Intern in Market and Competitive Intelligence division working with the White Space team. Led a White-Space scouting initiative by conducting industry research to develop a comprehensive value chain and market conditions report. Evaluated this information for cross-business unit opportunities and presented findings to the management team.

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  Basf

  Jul 2013 - Sept 2015

  Commercial pdp

  Spent two years as a member of a Commercial focused Professional Development Program. Forth, and final role, with the Sales Excellence organization. I worked on the North American roll-out of a new global customer relationship management software. Managed a period of user acceptance testing taking place in 7 countries to identify glitches in the system before the release to end-users. The system is used by the sales, customer service, and technical teams. Organized the preliminary training seminars for approximately 350 users in North America, and provided first-level support. Third role in the Performance Materials division. Advised on the roll out of a new sales process, centered on the introduction of tablet technologies to our sales team. Developed lesson plans for two training seminars for over 70 users. Lead hands-on trainings to teach the navigation of the tablets and offered ideas for creative use in the field. (July- Dec. 2014) Second role in the North America procurement division. Supported the global catalyst business through work with the Inorganic Materials purchasing team by coordinating savings projects. Developed price forecasting tools and market intelligence for long term budgeting. Mediated internal confusion by interviewing team members on roles and responsibilities, created a RACI matrix and facilitated conversations to clarify team structure. (Jan - July 2014) First role in the Care Chemicals division. Researched key customers' social and environmental policies. Guided our sales team on how to integrate this information into their sales strategies. Developed a method for comparing consumer safety lists with our portfolio to identify products for reformulation. (Jul 2013 - Jan 2014) Show less

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  Shijiazhuang foreign language school

  Mar 2016 - Jun 2018

  Esl teacher

  Created lesson plans which brought peer leadership and cultural learning to the forefront. Through my lessons, I strived to motivate, engage and challenge students to practice using English through creative projects, role plays, and problem-solving scenarios. I taught between 22 and 25 classes each week (with approximately 1,400 students total) adding new vocabulary and sentence structures to build fluency.Mainly taught elementary grades 2 and 5. Also held an adult beginners course for local teachers who wanted to improve their English and a public-speaking/ improvisational comedy course for high school students preparing to move to the U.S., the U.K., Australia, and Canada. Show less

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  Project zero

  Sept 2018 - May 2020

  Project and research assistant

  Facilitated improvements to PZOnline courses by streamlining instructor feedback and increasing accessibility of tools to teach Thinking Routines. Conducted research to identify schools underrecognized for educational innovations to illuminate their achievements and provide professional development opportunities for inspiring educators.

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  Harvard university

  Sept 2019 - May 2020

  Studio assistant

  Supported graduate and doctoral students in designing and creating education-related products through digital modeling and fabrication.

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  Early years leadership diversity initiative

  Jun 2020 - now

  Project manager
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  Golda och academy

  Aug 2020 - Aug 2021

  School counselor
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  Medford public schools

  Aug 2021 - Jun 2023

  School counselor
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  Mgh aspire

  Jun 2022 - Aug 2022

  Curriculum coordinator
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  Mgh aspire

  Jan 2023 - Jul 2023

  Group facilitator

  Leading an improvisational comedy group for teens on the spectrum to support the development of positive self-awareness, stress management and social competency skills so they can succeed at home, school and in the community.

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  Somerville public schools

  Aug 2023 - now

  Clinical coordinator