Experience

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  Servicesource

  May 1996 - Aug 1997

  Community rehabilitation specialist

  Community Rehabilitation Specialist, 1997 — Trained people with developmental and physical disabilities in social, behavioral and vocational skills to perform in community settings. Conducted in-depth assessments and developed individual program plans for clients. Implemented plans by coordinating activities with additional community agencies, family members, and residential counselors Enclave Supervisor, 1996 to 1997 — Supervised, trained and counseled clients with developmental disabilities at various worksites. Managed all employee activities and provided on-going training in appropriate social, behavioral and vocational skills. Provided individual, group and crisis intervention counseling. Developed Standard Operating Procedures, Quality Assurance Procedures and Task Analysis. Show less

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  Henrico area mental health and developmental services

  Aug 1997 - Feb 2011

  Community support services supervisor

  Community Support Services Supervisor, 2000 to 2.24.2011— Responsible for 11 staff members, over 100 clients and daily operations at two locations. Manage $800,000+ budget plus earned income. Results:•Exceeded revenue projections each year•Developed new partnerships with local businesses •Presented at statewide conference on employment initiatives•Forged coalition with four agencies to achieve mutual goals and objectives•Ensured that all programs adhere to licensure, Medicaid and CARF requirements•Received the 2006 Staff Recognition Award for excellence in Service from VAACCSES .Employment Specialist, 1997 to 2000 — Marketed Henrico County services to local businesses. Results:•Created outsourcing relationships with new businesses including Burlington Coat Factory, Delta Airlines, Holiday Inn, Merisel Inc. and Ellwood Thompson’s•Achieved retention rate of nearly 100 percent•Developed inter-agency communication strategy that facilitated exchange of ideas, expanded contacts and increased productivity•Provided diversity training to employees at local businesses•Mediated conflicts between employees and businesses•Maintained Medicaid, Licensure, DRS, and agency’s standards Show less

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  Allied integrated marketing

  Jan 2001 - now

  Field rep

  Field and Event Rep for upcoming major studio releases in the Richmond Market.

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  Wrir 97.3

  Jan 2008 - now

  Volunteer

  Assisted with the development of the radio program Voices of Recovery. Voices of Recovery has received an award for advocacy through the National Council for Behavioral Healthcare for helping to destigmatize mental illness. Developed the "Richmond Music History Tour" as a major fund raiser for the station. Assisted with the 10th anniversary WRIR fundraiser by creating a recipe for a beer that was brewed by Hardywood Park Craft Brewery and distributed across the station's listening range for additional public exposure. Show less

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  Virginia department for aging and rehabilitative services (dars)

  Feb 2011 - now

  Responsible for developing partnership agreements between the state and Employment Service Organizations, Centers for Independent Living and Workforce Investment Boards. Manage agency implementation of SSA "Ticket to Work” Program, as well as the Social Security Cost Reimbursement Program. Manage the Social Security Administration (SSA) Claim for Payment Program to ensure maximum reimbursement of funds to the Commonwealth of Virginia based on successful Vocational Rehabilitation (VR) for SSA beneficiaries working at Substantial Gainful Activity (SGA). Lead agency efforts to develop Employment Network (EN) partnerships and Partnership Plus agreements. Manage the Work Incentive Specialist Advocate program for DARS which is now seen as a national best practice model. Results:• Negotiated and implemented a sole source contract with Cornell University to provide web based training to 90 providers across the state.•Developed new partnership agreements with 23 organizations•Presented at national conferences for APSE, CSAVR,NABWIS, NCRE/RSA and NENA•Increased cost reimbursement billing through automated software from 1.8 to 7.0 million dollars in claims for the agency.Participated in the SSA WIPA Grant review to score 10 grant applications for SSA.Served on the ticket to Work program's Operations support work group and the National Employment Network Recruitment Initiative.Served as a Subject Matter Expert for SAMHSA and employment first grants.Serves on the National Employment Network Association Board of Directors. Show less

  • Director Workforce Programs

    Feb 2019 - now

  • Ticket to Work Manager

    Feb 2011 - Jan 2019