Experience

• 

  Aston martin lagonda ltd

  Jan 2000 - Aug 2003

  Service representative

  Maintained & managed the service lot while extending concierge services for our owners. Encompassed Land Rover and Jaguar Brands as well. Maintained personal company vehicle.

• 

  Bmw of north america

  Aug 2003 - Jun 2007

  Customer service representative

  Sales of Mini Cooper and Service Representative for BMW Services. Reported directly to the property controller and service manager.

• 

  Peppermill casinos inc

  Jul 2007 - Jan 2019

  Vip agent

  Facilitated upper tier gaming clients while analyzing play and CRM databases. Performed and maintained departmental aspects of internal and external accounting for the department. Upheld the AAA four diamond standard. On-boarded staff members and coached to brand standard. Performed concierge and regional services for hotel guests while staying knowledgeable about the local/regional areas of attraction.

• 

  The ritz-carlton hotel company, l.l.c.

  Jan 2019 - Sept 2023

  Guest experience expert

  Proficient in maintaining all aspects of the credo while providing undisputed levels of customer service. Growing and maintaining clients for life. Front Office Learning Coach instilling, leading, and developing new and seasoned ladies & gentlemen of the Ritz-Carlton.

• 

  The olson group of re/max professionals

  Oct 2021 - now

  Realtor

  Lic.# S.0195511 RE/MAX Professionals Realtor at the Olson Group 7900 Rancharrah Pkwy STE 210 Reno, NV 89511Specializing in first-time home buyers, single-family, multi-family, land, investment properties, and listings.

• 

  Lgbtq+ real estate alliance

  Dec 2022 - now

  • Sierra Tahoe Chapter President

    Jun 2023 - now

  • Membership & Social Media Director

    Dec 2022 - Jun 2023