Experience

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  Elder-beerman

  Sept 2013 - Jul 2014

  Sales associate

  I worked as a Sales Associate in the Shoes and Ready to Wear departments, as well as helping out in other areas and the cash office as needed. My duties included: stocking shelves, labeling items for sale, ordering items per customer request using a digital ordering system, advertising our store credit and email programs to customers and signing them up if interested, assisting customers in finding items in the desired size and price range, counting the cash register at the beginning and end of each shift, maintaining a neat work environment, organizing displays and setting up for sales, as well as meeting various sales quotas. Show less

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  Clopay building products

  Jan 2015 - Jul 2016

  Assembler

  Followed blueprints in order to create doors to meet exact specifications as dictated by the customerUsed problem-solving skills in order to facilitate the completion of custom orders when templates are not availableAdjusted work practices as needed to ensure customer satisfactionWorked with a team to maintain efficient and accurate completion of projects

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  Troy christian schools

  Jul 2016 - Jan 2019

  Collaborate with other staff in the preschool and childcare to ensure same standard of care and learning when main teacher is awayRemain flexible and willing to adapt to center needs throughout the day Worked with parents to address concerns on an individual basis.Led a group of up to twelve children through daily tasks to ensure proper learning and development.Worked closely with lead teacher to modify lesson plans as well as environment in order to ensure student success and meet parent goals.Maintained proper training and certifications, such as First Aid and CPR, in order to be prepared for any situation and adapt to best practices.

  • Substitute Teacher

    Aug 2018 - Jan 2019

  • Assistant Preschool Teacher

    Jul 2016 - Aug 2018
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  Mpa services

  Jun 2019 - Jun 2021

  Home supervisor

  Plan and implement daily client activitiesOrganize, check and pass client medicationsCheck client medication orders monthly to ensure complianceResponsible for staffing all shiftsSchedule and staff for all client appointmentsTrain and delegate new employees in the homeDesign weekly client menu to fit diet specificationsPlan outings and activities in order to help client maintain independence and live a fulfilling lifeWork with staff in order to resolve issuesKeep open communication within all levels of staff in order to provide best outcomesCommunicate effectively with staff, clients, other organizations and the community Show less

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  Concentrix

  Jun 2021 - Oct 2021

  Customer service agent
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  Cigna

  Nov 2021 - Apr 2022

  Patient care advocate
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  Alliewritescreatively

  Apr 2022 - Jan 2023

  Freelance copywriter
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  Miaplaza, inc.

  Jan 2023 - now

  • Customer Service Manager

    Dec 2023 - now

  • Shift Lead

    Jun 2023 - Dec 2023

  • Customer Service Representative

    Jan 2023 - Jun 2023