Experience

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  Eshot

  Jan 2011 - Jan 2012

  Stajyer
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  Mapfre

  Jun 2013 - Mar 2020

  - Collecting, reviewing, analyzing, evaluating, and prioritizing business and system requirements.- Creating business requirement documents, detailed functional design documents, test plans, and test cases.- Executing test cases, prioritizing the resolution of defects, and efficiently solving production problems.- Collaborating with other teams to build cross-functional solutions that integrate with various services and modules.- Designing the IT technical structure required for the implementation of projects or demand requirements.- Analyzing end-to-end IT processes to evaluate and enhance the performance of services.- Identifying problems within IT services, conducting root cause analyses, and devising solutions.- Analyzing the requirements of a demand or project based on demand and feasibility documents, in collaboration with the customer.- Taking responsibility throughout the Software Development Life Cycle (SDLC) in multiple phases, including Kick-Off, Analysis, Design, Implementation, Reporting, User Acceptance Tests, Going Live, and Hypercare. Show less - Pricing for the current fleet customers- Preparing proposal for the new fleet customers- Following up the fleets customer's result- Preparing the monthly loss ratio reports, production reports for agents and brokers - Following up the assistance reports from Assistance companies- Following up the motor insurances terms (Kasko & Motor Liability)- Demanding system changes to be made from IT team- Supporting the IT Team for the UAT and Go-live processes- Keeping up-to-date the company website for motor insurances- Supporting all motor insurance related projects in the company such as e-commerce projects etc.- Onboarding and training newbies in the team - Training agents and brokers for motor insurances - Providing in-house quality control audit (ISO9001) Show less

  • Business Analyst Supervisor

    Jul 2017 - Mar 2020

  • Business Analyst Specialist

    Oct 2016 - Jul 2017

  • Motor Insurances Specialist

    Jun 2013 - Oct 2016
• 

  Allianz türkiye

  Mar 2020 - Feb 2022

  Senior business analyst | scrum master | project manager

  - Managing the scope and timeline of each project.- Collaborating closely with the product owner on backlog management and ensuring the continuous delivery of features in JIRA.- Organizing and facilitating sprint planning, daily stand-up meetings, reviews, retrospective meetings, release planning, and other Scrum-related tasks or activities, while taking the necessary actions to address issues as they arise.- Assisting software development teams in applying the Scrum framework effectively.- Overseeing the overall project schedule to ensure tasks are assigned, completed on time, and within budget.- Identifying, managing, and monitoring critical issues in projects, and proposing adjustments or realignment actions as necessary.- Monitoring, enhancing, and developing the project management process and methodology, as well as preparing and keeping up-to-date project management documentation, including the Project Plan, Issue/Risk/Action Logs, and periodic Project Status Reports.- Supporting the senior manager in preparing reports about the project for the steering committee. Show less

• 

  Miuul

  Aug 2022 - Feb 2023

  Data science & machine learning bootcamp participant

  Python Programming for Data Science• Setup the Work Environment• Data Structures• Functions, Conditions, Loops, Concepts• Data Analysis with PythonCRM Analytics• Customer Segmentation • RFM Analysis• Churn, CPI, Cohort Analysis• Customer Lifetime Value (CLTV)• Customer Lifetime Value Estimation (BG-NBD Gamma-Gamma)Measurement Problems• AB Testing, ANOVA• Product Rating & Product Sorting & ScoringRecommendation Systems • Association Rule Learning (ARL)• Content-Based Recommendation• Item-Based Collaborative Filtering• Model-Based Matrix FactorizationFeature Engineering• Outliers, Missing Values• Encoders (Binary, Label, Onehot, Rare)• Standardization, Transformation• Feature Extraction & Regex Machine Learning• Basic concepts• Linear Regression• Logistic Regression• CART (Classification & Regression Tree)• Advanced Tree Methods• Unsupervised Learning• Machine Learning PipelineMS SQL• SQL• Queries in Relational Database Show less

• 

  Allianz türkiye

  Mar 2023 - now

  Senior consultant - ai project manager | product owner | scrum master

  - Defining and executing AI strategy, aligning AI initiatives with business objectives, and developing long-term roadmaps- Integrating AI solutions into business processes to enhance operational efficiency and data-driven decision-making- Managing and prioritizing the AI product backlog to ensure strategic alignment and maximize value delivery- Driving Agile and Scrum methodologies to optimize AI development workflows and improve team efficiency- Identifying AI opportunities across the organization and evaluating their impact on business processes- Collaborating with development teams to integrate AI solutions into enterprise systems, ensuring seamless accessibility and usability- Developing AI-powered user interfaces and chatbot systems to enhance internal AI adoption and engagement- Leading AI training sessions and awareness programs to drive company-wide adoption and understanding of AI capabilities- Managing MVP (Minimum Viable Product) and PoC (Proof of Concept) initiatives to validate AI solutions and refine implementation strategies- Overseeing AI project budgeting and resource allocation to ensure cost-effective execution- Preparing and delivering weekly executive-level presentations on AI project progress, impact, and business value- Assessing AI project ROI to prioritize high-value initiatives and maximize business impact- Enhancing AI model performance and accuracy through advanced data management strategies- Staying ahead of emerging AI trends and technologies to drive continuous innovation within the organization Show less