Experience

• 

  Iti limited

  May 2018 - Jul 2018

  Intern

  internship in computer science department

• 

  Wipro

  May 2019 - now

  Collaborated with a US based client which offers retail and commercial banking, wealth management, investment, and advisory services. Responsibilities:New IICS service or pattern enablement.Automate day to day activities using shell scripts for flawless support for Informatica IICS related Infrastructure. Configure new servers (Windows / RHEL )from scratch as part of infrastructure expansion.Production migration and development of IICS ETL objects and associated files through pipeline.Provide support for monitoring, Complex Dev, Complex Incident Management, support from OffshoreDelivery Center. Continues Platform governance and standards. Platform Support for Informatica IICS Major, Minorand Ad hoc releases EBF.Development and refinement of dashboards for monitoring capacity planning and platform resiliency using Tableau.Execute annual DR and password rotation activities.Deployment of workflows between environments using Bamboo Pipelines.Assist with audit and clearing vulnerabilities, health monitoring, capacity increase, to manage andsupport platform in rotational shifts Show less Collaborated with one of the world's leading international banks who develops new ways to make global banking easier.They have been a major player in some of the world's most innovative breakthroughs in banking, including popularizing the ATM. Responsibilities: Handling domain and application-based infrastructure of Smarts and HPNA. Rectifying vulnerabilities on the servers based on predefined procedures. Coordinate and initiate patching activities related to the applications. Responsible for adding, removing and modifications of devices which needs to monitored on the tools. Create and schedule tasks and reports on HPNA as requested by the user. Rectifying glitches and errors in monitoring on smarts. Performing daily health check of smarts and HPNA. Updating, configuring and pushing policies across environments as per requests. Show less Collaborated with a leading provider of transparent and independent ratings,benchmarks, analytics and data to the capital and commodity markets worldwide.Responsibilities:Respond to Incidents and Alerts (including automated alerts) to meet the agreed upon Service Levels.Provide, operate and maintain a robust infrastructure for the delivery of NOC Services.Configure and maintain Service Alerts, including integration with SPGI support functions and distribution lists for recipients of alerts, for the immediate notification of critical and major Alerts, threshold exceeding, access violations and other necessary Services to support the Service Levels.Ensure that appropriate NOC Service Center Service Provider resources participate in (join) allPriority Level 1 or Priority Level 2 team Calls and Bridge Calls for Service disruption (for clarification,participation is required on all calls regardless of the Root Cause).Validate incidents, detected by Monitoring Systems or as otherwise reported to the Service Providerand open an incident report with in the Incident Management System.Obtain approval from SPGI prior to modifying Monitoring thresholds or other values that may impactNetwork Service. Weekly, monthly, quarterly and yearly reports should be created, and ad-hoc reportsshould be made available to SPGI on request.Handling MI(Market Intelligence) domain and application-based infrastructure which has more than 2thousand servers including window, Linux, cloud and network devices. Monitoring 24*7 incidents andusers request. Handling P2 P3 incidents providing Level 1 support and troubleshooting. Managing P1,P0 calls with MIM (Incident management) -providing root cause details, investigation engages correct resolver team accordingly. Show less

  • Informatica IICS Admin | System Engineer

    Jan 2023 - now

  • Network Tools Admin | Application Support Engineer

    Jan 2022 - Dec 2022

  • Application Support Engineer| Incident Manager

    May 2019 - Dec 2021