Experience

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  Net solution

  Jan 2017 - Nov 2017

  Open source consultant
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  Livewire training institute

  Nov 2017 - May 2018

  Sr. instructor

   Managing the center roles and responsibilities.  Conducting networking batches provide soft skill training to students.  Preparing students for the exams and their interviews.  Conducting seminars and workshop in colleges

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  Cms talent development

  May 2018 - Jul 2019

  System administrator

   Providing training of Red Hat Courses (RH124, RH134 and RH254), AWS, CCNA and Python. Managing the batches, center head responsibilities.  Troubleshoot the issues of students while conducting training.  Interview, train and hire staff.  Conducting seminars and interviews in collages for campus connect program.

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  Bmc software

  Jul 2019 - now

   Responsible for providing innovative technical solutions for complex and challenging network issues. Regularly participates in the Shift Handover process with previous and incoming shift teams to help sync and transfer any ongoing issues or outages. Troubleshooting and resolving Windows and Linux server-related issues. Initiate and perform changes on production systems and proactively escalate any issues that cannot be resolved within the established timeframes. Work with problem management to identify reoccurring incidents and support service improvement plans to negate the reoccurrence of incidents. Should be willing to work in 24/7 shifts and weekends as well. Show less

  • Assoc Technology Solutions Specialist

    May 2023 - now

  • Network Ops Control Specialist

    Jul 2019 - Sept 2023