Experience

• 

  Cognizant technology solutions

  Jun 2013 - Jul 2016

  Network engineer

  • Involved in managing customers Network infrastructure from configuring to troubleshooting, from upgrading and give Network Improvement suggestions to Network monitoring.• Work with Cisco to find bugs in a device and how to fix it.• Working with Various global Customers devices like Cisco Routers (1800 series, 2800 series,7206 series) ,Switches(3560 series,2960 series , 6509 series)• Co-ordination with Carriers (TIMEWARNER, AT&T, VERIZON etc) for circuit testing and maintenance.• Exposure to Large WAN setup, IPSEC, MPLS, Leased Line, T1, E1 Circuits, ACL & NAT concepts and LAN Trouble shooting• Troubleshooting various WAN Technologies like Frame Relay, MPLS.• Troubleshooting LAN issue, connectivity issues and maintains the Network availability 24/7.• Knowledge in Protocols like EIGRP,OSPF and BGP• Monitor and troubleshoot T1, T3, E1, E3 Circuits for ensuring maximum uptime of circuits• Monitoring and troubleshooting managed UPS devices• Monitoring the networks by using the Tool - Solar winds NPM-Orion and System Center Operations Manager-2012 (SCOM2012)• Take up daily customer call and discuss about various pending and new tasks regarding Networking.• Troubleshooting critical issues in customer environment. • Fixing the issues permanently to stabilize the network. • Also mapped in “Special Customer” where we try to fix the issues in a given span of time. Show less

• 

  Akamai technologies

  Jul 2016 - Mar 2018

  Network engagement consultant

  • Project management through initiation phase to closure. Have successfully completed events like IPL, US elections, Any Big sale on e-commerce sites etc.• On-boarding new ISP’s by explaining them the services that Akamai offers and how it could be beneficial for them. • Analysing partners ASN traffic and Designing the best suited Akamai CDN cluster for them. • Communicating with partner on daily basis via call, meeting or emails.• Taking care of server deployments from end-to-end.• Bandwidth Upgrades, Adding redundant links for a stable network.• Expertise on troubleshooting problems like Packet drops and Latency.• Cluster upgrades as per the demand, removing EOL equipment’s with latest ones. • Working with different Stakeholders and various teams like Capacity management, Legal, Logistics etc.• Working with ISP for any circuit issues, troubleshooting network slowness issue, troubleshooting any device imparity issue.• Manage the accounts including instructing Network Partners on the process of racking and configuring Akamai hardware.• Act as SPOC from Akamai end for the IPS’s. Managing escalations by NOC etc.• Maintain group and individual ticket queues.• Was responsible for Knowledge Transfer to new Joiners. • Assist in building tools and formulating methods for project managing partner deployments, tracking internal processes, and improving traffic distribution over the network.• Bring about creative ideas to improve upon the Akamai Accelerated Network Partnership Program.• Analyze and report on trends affecting the network.• Planning, Implementing and maintaining the node of transit over 100G. Show less

• 

  At&t

  Apr 2018 - Jan 2020

  Senior network implementation engineer, client network delivery

  Working as Senior Network Implementation Engineer, Client Network Delivery in AT&T.• On-Boarding new customers for AT&T by activating the services that AT&T can provide them Like SD-WAN, Edgemarc 4808 router, Cisco routers services.• Analysing customers requirement and suggesting them the best suited infrastructure by AT&T service. Turning-up the Data circuit for customer.• Performing migrations with least down time.• Creating BGP sessions while on-boarding the customer. Adding old prefixes on to the new session in case of migration.• Work with customer directly on daily basis on Call/VC/email etc; depending on the need.• Work as SME for all type of network issues while turning-up the new circuit.• Activate customer services by remote CPE configuration, test end to end service. Responsible for activating SD-WAN services and other Cisco services based on the request type.• Diagnose & troubleshoot issues including infrastructure, internal systems.• Coordinate with various other internal teams and third party LEC (where there is no AT&T footprint) to make sure that we turn-up the circuit smoothly. • Handle Escalations by going on conference calls/on emails with different stakeholders and get the issue fixed.• Utilize and update management databases in conjunction with the provisioning process. Show less

• 

  Shell

  Jan 2020 - now

  • Project Manager

    Jan 2023 - now

  • Associate Project Manager

    Jan 2020 - Jan 2023