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Ronak Neelesh R

Ronak neelesh r

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location of Ronak Neelesh RHyderabad, Telangana, India
Phone number of Ronak Neelesh RView Mobile No.
Followers of Ronak Neelesh R816 followers

  • Timeline

  • About me

    Program Manager II At Amazon

  • Education

    • Cvr college of engineering

      2009 - 2013
      Bachelor of technology (btech) electrical, electronics and communications engineering

    • St joseph's public school,hyderabad.

      1996 - 2007
      Bachelor of technology (btech) electrical, electronics and communications engineering a

      Activities and Societies: Street Cause CVR, IEEE ,AIESEC,Blood Donation camp 1. Street cause CVR is a social organisation started by the students of CVR college of engineering.This organisation is actively involved in social activities and has various departments like Orphanages and Old age homes, Education ,Environment etc all meant to serve the needy.2. IEEE is an international organisation which involves projects and technical and research papers.

  • Experience

    • Amazon

      Jul 2013 - now

      Facilitates the execution of the CS India ACES strategy through local management and support teams.• Leads and supports process improvement projects at the network level that may have a network impact.• Coaches and trains management, CS Associates and project teams on ACES concepts and methodologies.• Performs quantitative analysis of key process indicators to identify opportunities for process improvement.• Demonstrates discretion in coordination of project scoping and selection to align with business objectives.• Oversees site project portfolio, assisting Kaizen Promotion Officers and individual project managers with execution and delivery of results.• Audits completed projects to verify sustained impact and partners with Financial Controller to validate impact.• Communicates across the sites at levels on project and program progress.• Manages projects as assigned by Manager.• Performs general duties to support and improve the CS ACES program locally and globally as part of WW CS ACES.• Responsibilities are non-routine in nature and vary from day to day.• Ability to execute with total autonomy and deal with ambiguity• Strong influencing skills and negotiation skills.• Change Management Show less

      • Program Manager II, CS Continous Improvement Expert

        Dec 2022 - now

      • Program Manager

        Jun 2020 - Dec 2022

      • Team Lead

        Nov 2016 - May 2020

      • Team Mentor

        Nov 2014 - Nov 2016

      • TAM Associate

        Jul 2013 - Nov 2016

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Ronak Neelesh R
      Business Enablers Q4 2020 Amazon Jan 2021 Award issued to outstanding performers for specific quarters, for playing a key role in projects and enabling them until smooth execution.
    • Awarded to Ronak Neelesh R
      Best Team Advisor for Q1 and Q2 Amazon Operations Team Jul 2017 Special Recognition received for supporting Partner Teams, awarded the best advisor for Q1 and Q2
    • Awarded to Ronak Neelesh R
      Special recognition for successful launch and implementation of Idea Submitted. Amazon Operations Team May 2016 A project named: Share your Idea was launched by the Amazon Operations team in the year 2016 during Q1 to receive Ideas from associates which would help enhance seller experience and also contribute towards Business Development. My Idea was the very first Idea that was successfully implemented in the Fulfillment by Amazon Business.Idea: Option to raise multiple tickets using single workflow.This Idea was intended towards reduction of the associate metric: AHT(Average… Show more A project named: Share your Idea was launched by the Amazon Operations team in the year 2016 during Q1 to receive Ideas from associates which would help enhance seller experience and also contribute towards Business Development. My Idea was the very first Idea that was successfully implemented in the Fulfillment by Amazon Business.Idea: Option to raise multiple tickets using single workflow.This Idea was intended towards reduction of the associate metric: AHT(Average Handling Time). Show less
    • Awarded to Ronak Neelesh R
      One more Yes Champ Amazon Operations Team May 2015 One more Yes is a special project where in associates would be provided weekly targets, meeting or exceeding the same would result in being awarded.Associates meeting or exceeding the target for consecutive weeks were rewarded for giving the best client experience.I was one of the associates who received this reward.

  • Volunteer Experience

    • General Secretary

      Issued by Street cause CVR on Aug 2012
      Street cause CVRAssociated with Ronak Neelesh R