Experience

• 

  Le marche retail

  Nov 2016 - Feb 2020

  Assistant store manager

  Assistant Store Manager with expertise in managing a 10,000 sqft gourmet grocery store, overseeing 14 categories including fresh produce and butchery. Proven skills in inventory and floor management, optimizing store operations, and ensuring seamless shifts. Adept at maintaining high standards for optimal customer satisfaction and business standards.

• 

  Reliance retail

  Feb 2020 - Dec 2021

  Store manager @ jiomart

  Results-oriented Store Manager excelling in order processing, fill rate maintenance, and supply chain optimization. Proficient in strategic inventory management, ensuring product availability. Proven track record of achieving on-time deliveries. A dynamic leader driving operational excellence through effective management of diverse responsibilities in fast-paced retail environments.

• 

  Zepto

  Dec 2021 - Sept 2022

  Dark store manager

  Dark Store Manager with a focus on order processing, maintaining high fill rates, and optimizing supply chain operations. Adept at strategic inventory management to ensure product availability. Proven track record of achieving on-time delivery targets, and enhancing overall operational efficiency in fast-paced environments.

• 

  Bigbasket.com

  Sept 2022 - Jul 2024

  • Inventory Management: Supervise the receipt, storage, and dispatch of goods to optimize space and maintain inventory accuracy. Maintaining high Fill-Rate.• Order Processing: Ensure timely and accurate order fulfillment, meeting customer expectations and service level agreements.• Supply Chain Management: Oversee the shipping and receiving processes to ensure timely and cost-effective transportation.• Continuous Improvement: Identify areas for improvement in operational efficiency and implement process enhancements.• Performance Monitoring: Implement key performance indicators (KPIs) and regularly monitor team performance and Training• Safety Regulations: Ensure compliance with safety regulations and implement measures to create a safe working environment. Stay informed about and adhere to industry regulations and standards.• Budgeting: Profit and Loss Management.• Cost Control: Implement cost-control measures to optimize operational expenses.• Revenue Growth: Explore opportunities for revenue growth within the fulfillment center.• Data Analysis: Analyze operational data to identify trends and areas for improvement.• Reporting: Prepare regular reports on key performance indicators, operational efficiency, and financial performance.• Legal Compliance: Ensure compliance with labor laws, safety regulations, and other relevant legal requirements.• LMD Management: ensuring adherence to Service Level Agreements (SLAs), optimizing routes, coordinating with carriers, and implementing strategies to enhance on-time delivery performance while minimizing costs, ensuring a seamless and efficient last-mile delivery process• Manpower Handling: Managed and planned the warehouse operations with 350+ direct and indirect reportees, ensuring optimal utilization of manpower, resources. Organized employees by department, task priority, and time constraints. Recruit, train, and manage a team of warehouse personnel. Show less

  • Cluster Manager

    Jan 2024 - Jul 2024

  • Warehouse (FC) Manager

    Sept 2022 - Dec 2023
• 

  Swiggy

  Jul 2024 - now

  Assistant city manager

  As a City Operations Lead, managing all operational aspects within a designated city, focusing on growth and efficiency. My role includes developing strategic plans to meet GMV and CMV targets, optimizing processes, and ensuring compliance with policies, collaboration with Business Finance, Product, HR, and other departments, while building relationships with local stakeholders. Key responsibilities include monitoring performance metrics, guiding team, addressing city-specific issues, and fostering a culture of excellence to enhance overall operational performance and customer satisfaction. Show less