Experience

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  Saudi arabian airlines corporation

  May 1990 - Nov 1999

  Air hostess

  • Welcomed passengers, verified their tickets, and directed them to their seats.• Screened pre-flight safety, and ensured the plane was clean.• Presented information and support for safety and comfort to passengers.• Responded to passengers' questions about flights, traveled routes, and arrival times.• Prepared analytic reports concerning flight issues.

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  Egyptian aviation services e.a.s

  Feb 2001 - Jul 2021

  • Handled the process for certifying the company training center from the Egyptian Civil Aviation Authority & and IATA.• Attended more than 50 audits from airlines& and Egyptian civil aviation with no findings on HR issues.• Led my team doing more than 2000 case studies for employees' Jobs and salaries.• Monitored overall HR strategies, systems, tactics, and procedures across the organization.• Provided support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise.• Increased performance and morals in multicultural settings, utilizing advanced business, technology, and HR Agenda to design as high impact strategic plans and programs.• Built and implemented HR strategy in line with business key priorities managing and delivering results.• Developed organizational design and development strategies based on company goals.• Perfected site requirements when needed, especially in stations all over Egypt, maintaining onboarding and needed training sessions.• Led courses pricing & and marketing done by the company’s instructors in the company training center.• Managed and supervised the learning and development plan, defined the budget, and ensured the ROI.• Supervised, and updated employment records related to hiring, transferring, promoting, and terminating.• Analyzed trends in compensation and benefits; researched and proposed competitive base and incentive pay programs to ensure the organization attracts and retains top talent. Show less • Helped and directed the recruitment team for each request, while supporting them in creating the needed database.• Established the yearly manpower plan budget in collaboration with the different functions based on the approved organizational structure.• Forecasted the manpower needs and created the recruitment annual plan.• Run Exit interviews with resigned employees to define reasons and propose corrective actions.• Coordinated with function heads to identify recruitment needs in line with the manpower plan.• Created the recruitment plan and related implementation strategy.• Updated, and reviewed the Job description. Show less

  • HR Manager

    Nov 2010 - Jul 2021

  • Guest Relations Agent

    Feb 2000 - Feb 2021

  • Employment & Manpower Section Head

    Mar 2010 - Nov 2010

  • Office Manager

    Feb 2001 - Mar 2010
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  Mercon developments

  Sept 2022 - now

  Human resources director

  • Lead the recruitment and onboarding process, ensuring the organization attracts and retains top talent.• Develop and implement HR and administrative strategies that align with the organization's overall goals and objectives.• Oversee day-to-day administrative operations, including facilities management.• Collaborate with executive leadership to ensure HR and administrative practices support business objectives.• Prepare reports and presentations on HR-related metrics like the total number of hires by department.• Identify and recommend improvements to internal standard operating procedures, including team restructuring and morale building Show less