
Timeline
About me
Executive Assistant | Project Management | Agile
Education

University of victoria
-Bachelor of arts (b.a.) psychologyActivities and Societies: Hong Kong Student Association • Completed degree in 2.5 years• Recipient of the University of Victoria Entrance Scholarship• Committee member of the Hong Kong Student Association
Experience

Leader trade company
May 2013 - Aug 2013Executive assistant• Scheduled conferences and meetings• Ensured accuracy of data; conditions and qualities of products before launching• Provided HR support

Lotus pond vegetarian restaurant
Sept 2013 - Apr 2014Head waitress• Provided customers with an exceptional and enjoyable dining experience along with fast and friendly services • Maintained strong reputation of efficient, accurate, and exceptional service, earning numerous recommendations from satisfied customers

Gm focus leather company
May 2014 - Jun 2016Executive assistant• Supported and worked directly with the CEO and CFO• Communicated with factories and high-end overseas clients• Managed product orders and logistics movement• Generated and reviewed financial reporting

Swissport
Jun 2016 - Sept 2018Service agent• Diligently inspected and verified the accuracy of sensitive documentations• Handled complex bookings and re-scheduling of flight misconnections• Cross-functional collaboration with the flight controllers, supervisors, and the Canada Border Services Agency officers (CBSA) in a fast-paced environment

Pandora
Aug 2016 - Jan 2018Sales specialist• Consistently exceeded sales target by building strong relationships with customers through exceptional service• Ensured accuracy in large and small transactions• Onboarded and trained new employees

Canadian phytopharmaceuticals corp.
Nov 2016 - May 2019Executive assistant• Supported the executive team and 50+ employees in a leading pharmaceutical firm• Drafted and proofread meeting agendas and confidential documents on behalf of the executives• Scheduled executive conferences; handled business travels arrangements and itineraries• Liaised with service providers to negotiate for better prices and contracts• Handled all documents, record-keeping, and data tracking for over 400 projects per year• Screened and interviewed potential candidates, and onboarded new employees • Organized events, arranged outside venues and caterings Show less

Nested naturals
Aug 2019 - Jul 2021Business & People Operations Coordinator
Sept 2020 - Jul 2021Executive Assistant & Office Administrator
Aug 2019 - Sept 2020

Capilano university
Jul 2021 - nowExecutive Assistant, Vice President, People, Culture & Diversity
Aug 2023 - nowExecutive Assistant, President's Office
Jul 2021 - Aug 2023
Licenses & Certifications

First aid
Canadian red crossMay 2022- View certificate

Administrative professional tips
LinkedinDec 2021 
Air transportation of dangerous goods
SwissportJul 2016- View certificate

Project management professional (pmp)®
Project management instituteApr 2024 - View certificate

Leading and motivating people with different personalities
LinkedinDec 2021 
Canadian airport security awareness program (casap)
Vancouver airport authorityJul 2016
Bridge training at yvr
Vancouver airport authorityJul 2016
Volunteer Experience
Leader, teacher
Issued by Vacation Bible School on Aug 2015
Associated with Natalie Chow, PMPLeader, teacher
Issued by Parksville Baptist Church on Mar 2011
Associated with Natalie Chow, PMPCommittee member
Issued by Hong Kong Student Association (University of Victoria) on Sept 2013
Associated with Natalie Chow, PMP
Languages
- enEnglish
- caCantonese
- maMandarin
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