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Natalie Chow, PMP

Natalie Chow, PMP

Executive Assistant

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  • Timeline

  • About me

    Executive Assistant | Project Management | Agile

  • Education

    • University of Victoria

      -
      Bachelor of Arts (B.A.) PSYCHOLOGY

      Activities and Societies: Hong Kong Student Association • Completed degree in 2.5 years• Recipient of the University of Victoria Entrance Scholarship• Committee member of the Hong Kong Student Association

  • Experience

    • Leader Trade Company

      May 2013 - Aug 2013
      Executive Assistant

      • Scheduled conferences and meetings• Ensured accuracy of data; conditions and qualities of products before launching• Provided HR support

    • Lotus Pond Vegetarian Restaurant

      Sept 2013 - Apr 2014
      Head Waitress

      • Provided customers with an exceptional and enjoyable dining experience along with fast and friendly services • Maintained strong reputation of efficient, accurate, and exceptional service, earning numerous recommendations from satisfied customers

    • GM Focus Leather Company

      May 2014 - Jun 2016
      Executive Assistant

      • Supported and worked directly with the CEO and CFO• Communicated with factories and high-end overseas clients• Managed product orders and logistics movement• Generated and reviewed financial reporting

    • Swissport

      Jun 2016 - Sept 2018
      Service Agent

      • Diligently inspected and verified the accuracy of sensitive documentations• Handled complex bookings and re-scheduling of flight misconnections• Cross-functional collaboration with the flight controllers, supervisors, and the Canada Border Services Agency officers (CBSA) in a fast-paced environment

    • Pandora

      Aug 2016 - Jan 2018
      Sales Specialist

      • Consistently exceeded sales target by building strong relationships with customers through exceptional service• Ensured accuracy in large and small transactions• Onboarded and trained new employees

    • Canadian Phytopharmaceuticals Corp.

      Nov 2016 - May 2019
      Executive Assistant

      • Supported the executive team and 50+ employees in a leading pharmaceutical firm• Drafted and proofread meeting agendas and confidential documents on behalf of the executives• Scheduled executive conferences; handled business travels arrangements and itineraries• Liaised with service providers to negotiate for better prices and contracts• Handled all documents, record-keeping, and data tracking for over 400 projects per year• Screened and interviewed potential candidates, and onboarded new employees • Organized events, arranged outside venues and caterings Show less

    • Nested Naturals

      Aug 2019 - Jul 2021

      • Business & People Operations Coordinator

        Sept 2020 - Jul 2021

      • Executive Assistant & Office Administrator

        Aug 2019 - Sept 2020

    • Capilano University

      Jul 2021 - now

      • Executive Assistant, Vice President, People, Culture & Diversity

        Aug 2023 - now

      • Executive Assistant, President's Office

        Jul 2021 - Aug 2023

  • Licenses & Certifications

    • First Aid

      Canadian Red Cross
      May 2022

    • Administrative Professional Tips

      LinkedIn
      Dec 2021
      View certificate certificate

    • Air Transportation of Dangerous Goods

      Swissport
      Jul 2016

    • Project Management Professional (PMP)®

      Project Management Institute
      Apr 2024
      View certificate certificate

    • Leading and Motivating People with Different Personalities

      LinkedIn
      Dec 2021
      View certificate certificate

    • Canadian Airport Security Awareness Program (CASAP)

      Vancouver Airport Authority
      Jul 2016

    • Bridge Training at YVR

      Vancouver Airport Authority
      Jul 2016

  • Volunteer Experience

    • Leader, teacher

      Issued by Vacation Bible School on Aug 2015
      Vacation Bible SchoolAssociated with Natalie Chow, PMP

    • Leader, teacher

      Issued by Parksville Baptist Church on Mar 2011
      Parksville Baptist ChurchAssociated with Natalie Chow, PMP

    • Committee member

      Issued by Hong Kong Student Association (University of Victoria) on Sept 2013
      Hong Kong Student Association (University of Victoria)Associated with Natalie Chow, PMP