Fayaz Karedia

Experience

• 

  Credence Analytics

  Aug 2020 - Feb 2021

  Software implementation Intern

  -Collaborated with clients to understand any change requests, and communicated with the developers to develop enhancement that boosted clients satisfaction by 30%-Administered Oracle PL/SQL database development for enterprise application and provided operations support-Provided support for daily activities like reconciliation, patch application, and data migration-Developed complex SQL Queries and provided customized reports for supporting asset managing team-Provided technical support, troubleshooting, maintenance, and upgrades to help clients maintain their database-Performed UAT with business users, functional testing, and applied code for bugs Show less

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  Geek Squad

  Sept 2021 - Jan 2022

  In Store service agent

  • Responsible for diagnostics, repairs, sales, and customer service• Regularly test and replace hard drives, power supplies, RAM, and occasionally replacement of desktop motherboards• Frequent loading and updating of operating systems, backing up and transferring of data while ensuring the confidentiality of all customer data• Efficiently assist clients at the counter and over the phone to resolve service and repair issues

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  TD

  May 2022 - Aug 2022

  Quality Engineer Intern
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  TD

  Nov 2022 - now

  Associate Quality Engineer