Deep Enrich
Alberto Depentor
Product Support Engineer
104 followers
Be'er Sheva, South District, Israel
Connect with Alberto Depentor to Send Message
Connect
Connect with Alberto Depentor to Send Message
ConnectTimeline
About me
Product Support Engineer at Imperva
Education
Istituto Tecnico Industriale Statale “Vito Volterra”
-High School Diploma Industrial Informatics Engineering
Università Ca' Foscari Venezia
-Bachelor's degree Environmental Science
Experience
Imperva
Aug 2021 - nowProduct Support Engineer
Licenses & Certifications
- View certificate
Creating Positive Conversations with Challenging Customers
LinkedInMar 2023
- View certificate
Building Rapport with Customers
LinkedInMar 2023 - View certificate
De-Escalating Conversations for Customer Service
LinkedInMar 2023 - View certificate
Customer Service: Managing Customer Expectations
LinkedInMar 2023 - View certificate
Customer Service: Handling Abusive Customers
LinkedInMar 2023 - View certificate
Listening to Customers
LinkedInMar 2023 - View certificate
Customer Service: Problem Solving and Troubleshooting
LinkedInMar 2023 - View certificate
Customer Service Foundations (2020)
LinkedInMar 2023 - View certificate
Phone-Based Customer Service
LinkedInMar 2023 - View certificate
Writing Customer Service Emails
LinkedInMar 2023
Languages
- itItalian
- enEnglish
Recommendations
Donaldo merlano
Ingeniero de Sistemas en Yara InternationalColombia
Jocelyn k. duran
NASA CRONUS Flight Controller Trainee | UT Arlington Electrical Engineering AlumnaHouston, Texas, United States
Naveen kumar
Quality Assurance Executive @ Tirupati wellness| PRPs, HACCPPaonta Sahib, Himachal Pradesh, India
Saffan syed
Product Consultant at GreytHRBengaluru, Karnataka, India
Gennaro avossa
Manager at Deloitte - Cloud Strategy & ArchitectureGragnano, Campania, Italy
Samer ben slimen
Full Stack Developer @ Code Time | Java · Spring Boot · JavaScript · Python | Building Web Apps with...Ariana, Tunisia
Mathilde peucelle arsalane
ActuaireParis, Île-de-France, France
Lukáš vašíček
CEO at NetTech s.r.o. & Singula soft s.r.o. & Safety tech s.r.o.South Bohemia, Czechia
Simeron dsouza
Porter Airlines - Quality Assurance Inflight Services. ...Toronto, Ontario, Canada
Kelly mouton, cams
Compliance Manager at JPMorgan Chase & Co.Wilmington, Delaware, United States
Elangkapilann s
Software Engineer | Salesforce | Omnistudio | 4x Salesforce and Omnistudio CertifiedSalem, Tamil Nadu, India
Prosper themba nkosi
Managing DirectorDurban, Cuazulo-Natal, África do Sul
Sérgio nazaré
Membro de comitê externoLago Sul, Federal District, Brazil
Nhat nguyen
Country Finance Manager - Alfa Laval VietnamHo Chi Minh City, Ho Chi Minh City, Vietnam
David jahangiri, mba
Gründer mit über 15 Mio.€ Umsatz seit 2016 | Import & Export von SchmuckVienna, Vienna, Austria
Kátia suzart de souza
Analista Fiscal | Analista Financeiro | Bacharel em Ciências Contábeis | CRC Ativo | Benefício Fisca...Guaxupé, Minas Gerais, Brazil
Wellington enrique echeverria matute
Coordinador de Ventas y Marketing en Entertainment Trade CommunicationEcuador
Fayaz karedia
Quality Engineer at TDEdmonton, Alberta, Canada
Giuliana costa
Marketing | Entertainment | Music Business | A&R | Label ManagerRio de Janeiro, Rio de Janeiro, Brazil
Arjun uberoi
Senior Manager @ EDF | Business Development | Energy Sector | Smart Grids | Smart Metering | Hydro |...Delhi, India
...