Jeff Holzheimer

Experience

• 

  Metropolitan Communications Group

  Jan 2005 - Jan 2010

  OSP/ISP Engineer/Project Manager,

  Established timelines and construction budget information for pre-bid support. Developed cost estimates for change orders associated with projects. Managed and directed optimal fiber construction routes. Customer interface with local personnel, to include the negotiations of right-of-way with utility companies’, third-party fiber provider’s, collocation provider’s, governmental authorities’ and private property owners. Managing outside plant construction includes validating on-going expenses, supervising all construction activities, and ensuring all work complies with established standards for workmanship and quality. Managed fiber restoration and network maintenance activities, which included the scheduling of maintenance windows and participating in maintenance window events. Managing a small group of employees and/or contractors. Consistently researched and implemented more cost-effective measures directly resulted in expense reduction in all areas of operations. Efficiently maintained and communicated records of fiber routes, fiber rings, laterals, splices, and fiber termination for both MCG and the customer in a timely manner. Developing and maintaining written processes and procedures, including OSP engineering and construction specifications and standards. Trained and supported team members on existing and new processes and procedures. Actively participated in the development, negotiation, maintenance of management contracts with vendors, materials providers, and third party right of way and infrastructure providers. Prepared and updated the following: daily/weekly reports detailing project activities, risks and potential mitigation strategies, schedules, and budgets. Supported new sales opportunities by developing cost estimates and schedules associated with Outside Plant engineering, permitting, construction, testing, acceptance, and as-built documentation. Show less

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  Fujitsu Network Communications

  Jan 2011 - Dec 2014

  Project Manager

  Manager liaison between numerous customers across multiple states and regions supporting CenturyLink in three states NJ, PA, VA & NC (CORE nationwide). Regional program manager, supporting Mobile Backhaul: FW9500 deployments for the VZW, AT&T, CenturyLink customer (rings, partial rings, SONET to ROADM). Managed multiple (FTRs) Fujitsu trusted representative in multiple states, project tracking, assume overall responsibility for all phases of program/project life cycle. Program Manager: 8/2012 - 9/2013 Provided support and management of complete project (start to successful completion). Deployment of a new DWDM system for CenturyLink customers. Effectively lead team with the migration of existing services over thirty-five CORE builds. Managing the NJ, PA VA, NC markets for CenturyLink for the Broadband exhaust Initiative (BEI), FAI & COEI initiative as turf vender. Participated and assisted with equipment deployments with Adtran, Fujitsu, Alcatal, Ceina, and RAD. Manage and supported CenturyLink customer across multiple states to include NJ, PA, VA. Responsibilities included the management of CORE - Fiber Access Initiative (FAI) from initiation through deployment. Initiation and deployment of 1750+ cell sites. Completed work directly influenced the retention of additional project contracts to include the access portion of the MBH Build, 350+ CORE central office projects. As CenturyLink began experiencing consistent volumes that could lead to potential broadband exhaust situations, our companies signed an initial BEI SOW in September 2012. This gives CenturyLink more options to bundle FAI and BEI work together – maximizing our turnkey solutions. (2098 + FAI access sites since 2011) Responsible for the deployment of a new DWDM system for CenturyLink customers. Show less

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  Adtran

  Aug 2015 - Oct 2023

  • Direct and manage project development from beginning to end.• Define project scope, goals and deliverables that support business goals in collaboration with company management and client management and users.• Develop full-scale project plans and associated communications documents.• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.• Liaise with project stakeholders on an ongoing basis.• Estimate the resources and participants needed to achieve project goals.• Where required, negotiate with department managers for the acquisition of required personnel.• Set and continually manage project expectations with team members and other stakeholders.• Delegate tasks and responsibilities to appropriate personnel.• Identify and resolve issues and conflicts within the project team.• Identify and manage project dependencies and critical path.• Plan and schedule project timelines and milestones using appropriate tools.• Track project milestones and deliverables.• Develop and deliver progress reports, proposals, requirements documentation, and presentations.• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.• Define project success criteria and disseminate them to involved parties throughout project life cycle.• Coach, mentor, motivate and supervise project team members and any outside contractors and influence them to take positive action and accountability for their assigned work.• Build, develop, and grow any business relationships vital to the success of the project.• Conduct project postmortems and create a recommendations report to identify successful and unsuccessful project elements. Show less Program Manager – Professional Services 2016-2022 Oversaw professional services team supporting company's strategic customers. Managed full engineering and installation (EF&I) services at over 3,500 customer locations nationwide, including Broadband DSLAM deployment, Gigabit Packet Optical Network deployment, and Fiber Transport deployment generating $37M in revenue. Led project team. Trained project managers. Held P&L responsibility and portfolio management of assigned customer project portfolio.-Managed customer software and hardware upgrade project consisting of 8,000 network equipment devices.-Maintained project schedules, action item registers, and issue / risk log.-Prepared weekly / monthly and quarterly project status report and revenue forecast for executive management.-Facilitated weekly customer meetings and acted as primary customer interface for all projects communication.-Developed new processes and procedures to accommodate customer's specific requirements.-Worked closely with sales team on RFP responses, contract negotiations, and launching new business. Show less • Currently supporting national roll out on Century Link Vectoring Deployment. Power augmentation Assisted with Revised 2017 SOW Development for Century Link Vectoring Program to include many program expansions in scope.• Worked with ADTRAN Product Engineering and Product Management on issues, improvements,Helped with expanding knowledge within PMO, Engineering, Sales, ADTRAN Teams relative to the Century Link Vectoring Applications, Processes, etc. • Ongoing PM involvement with CTL Held Order / Capacity Management Group and BAU teams for site augments and prioritization of forecasted Install/TTU and cutover date pull-ins. Provided data integrity points to insure completed work got loaded into CTL systems. Currently working with select team to augment power supplies that require additional upgrades on forty five hundred sites. Show less

  • Research and Development Program Manager

    Jan 2022 - Oct 2023

  • Program Manager

    Oct 2016 - Oct 2023

  • Program Manager

    Apr 2016 - Oct 2022

  • Lead Project Manager

    Aug 2015 - Apr 2016
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  Hyperion Solutions Group LLC

  Feb 2024 - now

  National Account Manager at Hyperion solutions group

  • Execute a strategic and thoughtful approach to revenue growth. In a team-based model, develop prospecting & qualifying strategies for landing new accounts and deliver overall expansion strategies to existing customers in partnership with client managers.• Strive for client success through negotiated solutions and programs that target their full spectrum of needs from MDA’s vast portfolio of offerings.• Work independently and with cross-functional teams through the design and scoping process to represent the client’s needs and to ensure a solid hand-off and transition to the delivery teams.• Meet with the client teams regularly to discuss account management, progress, organizational context, business strategy, and additional opportunities with the client.• Identify organizations to develop new relationships in targeted markets in collaboration with Marketing team. • Partner with Client Managers/Consultants to leverage the MDA portfolio of solutions to drive client growth.• Partner with internal colleagues to drive results in the marketplace.• Provide recommendations to the leadership team for improvement of the firm’s policies, procedures and practices on sales and business matters.• Stay current on sales related practices, industry trends, and new developments.• introductory meetings to identify upcoming business development opportunities.• Attend relevant conferences and events to introduce MDA Leadership to new prospects and learn about the latest industry trends.• Prepare weekly and quarterly performance measure dashboards and reports in compliance with organizational requirements. Show less