Hannah Morris

Experience

• 

  Next

  Nov 2014 - Jan 2015

  Sales Consultant

  Provided a high level of customer service both amongst the shop floor and at tills. My responsibilities included managing customer orders and returns, whilst maintaining and replenishing stock levels during the busy Christmas period. Working as a sales consultant I experienced and adapted my knowledge of critical thinking towards tasks, progressing to complete them in fast and efficient timing. I also expanded my knowledge of meeting skills by using partnership working within a team.

• 

  Caterplus

  Aug 2015 - Sept 2016

  Catering Assistant

  My responsibilities within this role included handling money, organising and taking record of customer orders. Ensuring the quality and presentation of food provided customer satisfaction, and working alongside colleagues to delegate tasks, and demonstrate teamwork. This role provided me with communication and listening skills. Many of the residents required patience and understanding, in which I approached professionally and with great care.

• 

  Sainsbury's

  Mar 2017 - Nov 2019

  Customer Services Assistant

  Completed a varity of roles supporting convinience and supermarket stores. Developed problem solving and customer service skills. I have learned to spot individual potential, discovering the tasks in which I can complete most efficiently and in partnership with a team.

• 

  Network Rail

  Nov 2019 - Feb 2022

  • Team Organiser

    May 2021 - Feb 2022

  • Project Management Assistant

    Nov 2019 - May 2021
• 

  Network Rail

  Jan 2023 - now

  • Business Change Specialist

    Oct 2023 - now

  • Project Management Assistant

    Feb 2022 - Oct 2023

  • Business Change Specialist (Secondment)

    Jan 2023 - Jul 2023