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Swathi Sachin

Swathi Sachin

Customer Relationship Executive

Followers of Swathi Sachin427 followers
location of Swathi SachinChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Customer Success Manager at Greytip Software Pvt. Ltd.

  • Education

    • SJBIT

      -
      Master's degree Human Resources Management and Services

    • SJBIT

      2016 - 2020
      Master's degree Human Resources Management/Personnel Administration, General

    • SJBIT

      2008 - 2010
      Master's in Human resourses HR

      I was the student co-ordination of the Event Arnav

    • St.Thomas English School

      2001 - 2003
      Bachelor's degree Human Resources Management/Personnel Administration, General

  • Experience

    • SGR Buildtech Pvt.Ltd

      Jan 2011 - Dec 2011
      Customer Relationship Executive

    • Hare Krishna Movement Hubli

      Feb 2014 - Mar 2015
      CRM Consultant

    • Stayzilla

      Sept 2015 - now
      Community Manager

      Invoice Acceptance call,Welcome, Retention, Follow Up, Health check, Payment followup, Non-payment, Assessment

    • Greytip Software Pvt. Ltd.

      Oct 2016 - now
      Customer Success Manager

      The operational role that includes participation in technology product design to HR Modules create the tools that our customer needs. we work with Marketing to find the right kinds of leads, the ones that Sales can bring into the company to become first-tier high-value assets. Through on-boarding and training, We ensures that all our customers are fully engaged and getting best they expect. At every point, the team collects, analyzes and then uses data to make the customers’ experience of the company a seamless, consistent whole. Show less

  • Licenses & Certifications

    • Best Team Player

      Greytip Software Pvt. Ltd.