Thibaut Couture

Experience

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  Tribord_groupe Oxylane

  Apr 2006 - Sept 2006

  Sales Advisor in charge of Sailing department (Intership)

  + Advised customers on sailing products+ Responsibility for Price-checking, Inventory, Shelf-replenishment+ Daily and monthly sales records+ Tested new snorkeling product prototypes.Tribord is the water brand of Decathlon, the largest sporting goods retailer in the world. Tribord designs products in the fields of diving, sailing, surfing, and kayaking in its base of Hendaye, France.

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  Europ Invest

  Apr 2007 - Sept 2007

  Financial Analyst (Intership)

  + Searched for high potential SMEs in Services industry.+ Analyzed their financial results to identify the most interesting ones for venture capital investments.+ Attended discussions between selected companies and investment fund. + Studied two major French competitive poles : Imaginove (French cluster of digital and data industries) and Valorial (French cluster for companies dedicated to agri-food innovation).+ Reached +125% of set objectives.

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  Rhodia

  Apr 2008 - Sept 2008

  Assistant of studies’ director (Intership)

  + Found new potential applications for a specific chemical molecule. + Identified potential new markets regarding production processes and capacity. + Communication and presentation of strategic advices following studies results to plant's director and C-level executives.Solvay is a Belgian Company, Worldwide leader in Advanced Materials and Specialty Chemicals, committed to developing top-notch chemistry for next-generation mobility and resource efficiency.

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  Aeronet

  Apr 2009 - Sept 2009

  Assistant of EMEAI Director (Intership)

  + Selected and managed strategic partners in order to develop the business in Northern and Eastern Europe.+ Created a database of all Aeronet's partners in EMEAI in order to speed up the decision processes and optimize the choice of future strategic partners.+ Preparation of meetings between EMEAI Managing Director and different partner’s CEOs.+ Updated regularly Aeronet's Headquarters in Irvine, CA about European business evolution.Aeronet Worldwide is a US-based Logisitics and supply chain company. Aeronet's vision is to be the most reliable, consistent, and efficient provider of global logistics solutions. It addresses especially markets in Northern America, Asia and Western Europe. Show less

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  Lonlay & Associés Finance groupe Primonial

  Mar 2011 - Jun 2012

  Independant Advisor in Financial Investments

  + Granted an express and personal authorization from the French Financial Markets Regulator (AMF) to sell solutions including Real Estate, Financial Products and Insurances.+ Specific personal CIF status which required to behave with loyalty and integrity in the best interests of my clients needs and objectives. Strict regulatory framework with a personal liability on advices provided.+ Created and managed a new customer’s portfolio through cold calling and personal appointments.+ Continuous Financial training and updating thanks to frequent relation with real estate companies, financial products’ providers, insurances companies and banks.Lonlay & Associés is one of the leading private companies in Personal Finance in Paris, France. Established in 2004, its advisors support more than 6,500 families for a global invested volume of €1.2Bn Show less

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  Meltwater

  Apr 2013 - Mar 2017

  + Led the Customer Experience department with a 7-people team, including product manager, customer support and analysts.+ Onboarded 200+ new clients from 15 industries across 7 countries with tailored consulting from digital strategy discussions to Customer journey mapping, team training and customized solutions setups. It led to a 50% increase in satisfaction and a 30% increase in NPS.+ Drove and implemented the platform switch for France for 6 months. Paris office eventually ranked 1st in Europe and 2nd worldwide out of 55 offices for adoption by clients.+ Recruited and trained more than 10 employees.+ Designed and managed the development of an automated media reporting product.o Built and led an independent Product Management team dedicated to the product. Gathering UX, support, dev-ops and marketing.o Ideated, conceptualized and developed a 50-page turnkey report with user-friendly graphs of complex data sets, analysis and recommendations. Used nearly 30 different KPIs.o Wrote user stories, determined priorities and managed backlog for Agile development teams.o Iteration of various prototypes on the French market in order to get early feedback from all the stakeholders.o Led its deployment and integration in 13 offices across 7 countries leading to an additional $1 million in revenue. Show less + Guided 200+ international organizations from various industries to help them with their digital transformation by delivering critical business intelligence insights from online news sources and social media content.+ Managed a portfolio of clients from onboarding to contract renewals. France record for monthly quota reached in a row as a first-year employee (7). EMEAI record for most renewals in a month (11).+ Used company's software to gather and use information: dashboards, searches, articles and social media posts and engagement, statistics, journalist contact databases, communication tools (Newsletter and newsfeed). Created complex researches through Natural Language Processing (NLP) and Boolean language.Meltwater Group is an international Software as a Service (SaaS) company developing disruptive software in Online Media and Business Intelligence and designed to meet specific business needs with a specific focus is on:+ Keeping track of online news sources & social medias+ Delivering niche and critical business intelligence+ Advising global brands on media strategies: traditional /social media, and media outreach+ Journalists contact databases & Newsrooms Show less

  • Customer Experience and Delivery Manager France | B2B Strategy, Product Management & Team Management

    Apr 2015 - Mar 2017

  • Customer Success Manager France | B2B Strategy Consultant and Analyst

    Apr 2013 - Mar 2015
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  Enflux

  Jun 2017 - Feb 2018

  Global Account Manager Europe | Social Media Analyst and Business Development

  + Developed 1- 3-month Business Intelligence and AI solutions projects and initiating strategic direction shifts for major international clients based in France, Italy, Belgium, Austria, Finland and Canada.+ Worked directly with C-level executives to offer insights around consumer demand, forecasting trends, the efficacy of marketing initiatives and competitor performance: some of these global firms included L'Oréal, Ferrari, Hunter Boots, Fazer, Ontex.+ Delivered turnkey reports including graphs and recommendations+ Established and deployed marketing initiatives including presentation/sales strategy, user guide content and design.+ Pitched French investment funds for Enflux’s $12million Series-A funding.+ In addition to the technical aspects, daily use of Salesforce to track client and project performance as well as internal programs like Jira/Atlassian and Slack.The world's first predictive global influence mining and monitoring engine, Enflux allows brands to "see what matters" to consumers in critical global markets, and predict the trends of tomorrow. Utilizing artificial intelligence and proprietary deep data and time-series analyses, Enflux works with the world's top brands, firms and retailers to provide concrete insights about their consumers: revenue-generating strategic recommendations, trend analyses and predictive analytics. Show less

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  Neighbourhood Holdings

  Mar 2020 - now

  + 68% portfolio increase yoy+ More than $350M assets under management+ More than $1B funded since Neighbourhood Holdings' creation+ Developed a multichannel approach (outbound and inbound)+ More than 50 webinars hosted across Canada (both in English & French)+ Focus on 3 main provinces with substantial results (respectively +13%, +77% and +175% increase of deals funded over the year)+ New ATH reached: $42M volume funded in one month (+50% compared to previous ATH)+ Helped to recruit one full-time BDM and 10+ part-time/trainees Show less + Point of contact for Canadian brokers located in BC, AB, MB, ON, QC and NS+ Helping nearly 18,000 brokers to finance their files in the alternative space+ Dealing with mortgages from CAD 45,000 to CAD 2,000,000+38% increase in database+ +24% brokers contacted y.o.y+ +66% portfolio increase in volume+ 100% increase in 30-day weighted pipeline conversion+ New projects development (database increase, market analysis)We provide alternative mortgages secured by residential real estate. Canada's top mortgage brokers use us to provide flexible mortgage solutions to borrowers who are purchasing or refinancing their new or existing home.Our mortgage products are designed to help individuals and businesses obtain custom financing solutions that are tailored to their specific financing needs. Our financing solutions have helped the mortgage industry provide hundreds of first time home buyers, self-employed, stated income, and low beacon clients with flexible private mortgage financing throughout BC, AB, MB, ON, QC and NS.We are an Alternative Lender, not a Mortgage Investment Corporation (MIC). We have competitive interest rates, and take a common-sense approach to underwrite our files. When you submit a deal to Neighbourhood Holdings, you are dealing directly with an alternative lender, which allows you to receive approval faster and save your client money.If you are a mortgage professional and have a deal that you would like to discuss, call 778-227-1676 or email thibaut.couture@neighbourhoodholdings.com. Show less

  • Senior Business Development Manager

    Mar 2022 - now

  • Business Development Manager

    Jan 2021 - Mar 2022

  • Account Manager

    Mar 2020 - Jan 2021