Thomas Montano

Experience

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  Veterinary Center

  Sept 2000 - Sept 2001

  System Administrator Assistant

  • Designed and maintained a peer-to-peer network• Assisted management with various projects including upgrade of system• Trained employees on software and operating system

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  New York Athletic Club

  Oct 2001 - Dec 2001

  Network Administrator Assistant

  • One of two IT Specialists on site, assisted employees with various PC problems• Maintained the network and backed up server• Dismantled numerous PCs and solved various hardware problems • Completed service tickets from end users with PC issues• Oversaw the strategic deployment of system wide updates

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  Veterinary Center

  Dec 2001 - Jul 2002

  Systems Administrator Assistant

  • Designed and maintained a peer-to-peer network• Assisted management with various projects including upgrade of system• Trained employees on software and operating system

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  Dish Network

  Sept 2002 - Apr 2007

  Field Service Specialist III

  • Installed and configured satellite television systems• Troubleshot numerous problems such as bad reception and dish realignment • Installed new switches and upgraded systems to current software packages• Trained and assisted customers with basic usage of the entire system• Trained all newly hired technicians• Mounted TVs, and surround sound arrays, including wall fishing• Demonstrated new products and services to customers

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  Verizon Connected Solutions

  Apr 2007 - Dec 2009

  Multimedia Service Technician

  • Installed and configured copper telephone service for residential and business clients • Stripped and terminated Cat3, Cat5, Cat5e and 6 pr drop cable wire• Performed maintenance on many different types of telephone systems

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  Dish Network

  Dec 2009 - May 2011

  Field Service Specialist III

  • Installed and configured satellite television systems• Troubleshot numerous problems such as bad reception and dish realignment • Installed new switches and upgraded systems to current software packages• Trained and assisted customers with basic usage of the entire system• Trained all newly hired technicians• Mounted TVs, and surround sound arrays, including wall fishing• Demonstrated new products and services to customers

• 

  Verizon Connected Solutions

  May 2011 - Apr 2012

  Multimedia Service Technician

  • Installed and configured copper telephone service for residential and business clients • Stripped and terminated Cat3, Cat5, Cat5e and 6 pr drop cable wire• Performed maintenance on many different types of telephone systems

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  Dish Network

  Aug 2013 - Apr 2016

  Field Service Specialist III

  • Installed and configured satellite television systems• Troubleshot numerous problems such as bad reception and dish realignment • Installed new switches and upgraded systems to current software packages• Trained and assisted customers with basic usage of the entire system• Trained all newly hired technicians• Mounted TVs, and surround sound arrays, including wall fishing• Demonstrated new products and services to customers

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  Allstate Sales Group

  Oct 2016 - Oct 2017

  Building Survey Engineer

  • Coordinated with customers and telecommunication companies to plan and design installations• Surveyed multi-dwelling buildings and design installation pathways for telecommunication companies, including Verizon Fios• Created detailed blueprints of designs using Microsoft Visio• Managed multiple projects with varied client deadlines in a fast-paced environment• Trained new employees in house, and in field operations

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  Campus Technologies Inc

  Oct 2017 - now

  Telecommunications Technician

  • Install and Maintain Commercial and Residential Satellite Television service, including Dish Smart Box• Install and Maintain IP CCTV security cameras and train users in operation of appropriate software • Install and maintain data network racks• Install and Maintain Fiber Optics Network for college campuses and apartment buildings across the United States• Install and Maintain POE and non POE smart ethernet switches integrated in fiber networks to provide internet service for business and residential customers• Perform Structured Cabling installation• Break / Fix PC and Laptop hardware in a LAN and WAN environment• Install and Maintain Gigabit Rated Air Fiber systems• Locate, troubleshoot and repair issues in gigabit network systems as they arise• Communicate with clients and tech support representatives to provide the best customer service experience possible Show less