Sian Hoe Cheong, MSc, RD

Experience

• 

  Alberta Health Services

  Jan 2001 - Jan 2005

  Clinical, Community Dietitian & Team Leader, Food Services
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  Fraser Health

  Aug 2005 - Apr 2011

  Key Responsibilities:- Provided leadership and direction to over 50 ERH, CCC FNS staff, including 8 dietetic interns/students- Participated in the redesign and restructuring of systems, strategies and processes pertaining to the delivery of food and nutrition services- Participated in establishing fiscal priorities, prepared and oversaw the department's annual operating budget and capital equipment requests Participates in the development and implementation of departmental operational standards and quality improvement processes- Provided input and maintained a specific Service Level Agreement for all 4 sites- Promoted and facilitated communication with internal and external contacts and clients- Dealt with labour relations issues such as conflict resolution, staff training, adjusting workload, developing work routines and time schedules- Acted as a research and admin rotation preceptor for the integrated dietetic internship program Show less Key Responsibilities:Developed comprehensive project plan (Riverview Hospital Redevelopment Project - opening of Connolly, Cottonwood, Cypress Lodges, opening of Creekside Withdrawal Management Centre), including risk management, business continuity, and inter-dependenciesManaged implementation of project plan; guided decision making and ensured scheduled project activities and cost targets are adhered toDeveloped project equipment lists by consulting with user departments to assess, identify equipment needs and established specificationsDeveloped a plan for commissioning process and oversaw implementation of the planLiaised with stakeholders to ensure coordination of information is maintainedInvolved in recruitment of appropriate staff and employeesDeveloped staff orientation and training planCoordinated testing phase by ensuring establishment and evaluation of simulated scenarios designed to test the adequacy of systems/equipment and procedures Show less

  • Operations Manager

    Jul 2007 - Apr 2011

  • Project Coordinator

    Aug 2005 - Jul 2007

  • Project coordinator

    Aug 2005 - Jul 2007
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  The University of British Columbia

  Jan 2007 - Jan 2016

  Clinical Instructor

  • Created an environment of evidence-based practice that encouraged dietitians, students, interns in taking part in research initiatives, fostering personal and professional growths• Provided education supports to students, dietetic interns• Provided preceptorship and mentorship to dietetic students in the areas of research & administration• Participated in education modules revisions and reviews• Worked in consultation with internship coordinator, practice leaders, in providing advice and practice assessment with regards to interns’ rotation Show less

• 

  Vancouver Coastal Health

  Apr 2011 - Jan 2015

  Key Responsibilities:• Provided leadership and direction for operations management, utilization and risk management and quality improvement of the BC OSI clinic• Provided leadership to a multidisciplinary team using effective management techniques. Hired, trained and evaluated staff and created an environment that fosters growth and development. Ensured outcomes were met and adheres to accreditation, applicable regulatory and safety standards• Communicated program strategic direction, incorporating VCH and/or OSI National Network vision, values and strategic directions and ensures integration into practice by interdisciplinary team members• Led the development and implementation of innovative approaches for delivery of high quality, value added and efficient services. Supported long term strategies and effectively addresses the health needs of clients • Collaborated in the development of the annual capital and operating budgets to complement strategic directions. Managed operating budget by monitoring expenditures and initiating corrective action as needed • Fostered partnerships and established systems that facilitate optimal service delivery to address client and family priorities, reduced or eliminated service gaps, ensured seamless client flow throughout the continuum of care, project future needs and recommend or implement new initiatives and revisions to programs/services• Implemented and applied effective performance management processes. Coordinated quality improvement, risk management activities to ensure optimal use of organizational resources and safe delivery of client care• Created an environment of evidence-based practice that encouraged participation in research, fosters personal growth and supported opportunities for teaching and education of students and staff Show less Vancouver Coastal HealthKey responsibilities:- Monitored the performance of other contracted support services (housekeeping, waster management, retail and vending services) and customer service management - Created and maintained a specific Service Level Agreement- Prepared and worked with vendors in preparation and validation of scope changes following established guidelines and processes- Explored opportunities with colleagues and vendors to introduce efficiency and service improvements through the use of new products, techniques, technologies and/or other channels- Ensured the operational liaison between key stakeholders and vendors Show less

  • Clinical Manager, BC Operational Stress Injury Clinic/Ambulatory Care

    Jan 2013 - Jan 2015

  • Support Services Manager, Business Initiatives and Support Services

    Apr 2011 - May 2013
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  Fraser Health I Providence Health I Provincial Health Services Authority I Vancouver Coastal Health

  Jan 2015 - Jan 2019

  Facilities Clinical Planner

  • Coordinated master planning of assigned clinical initiatives by consulting with clinical/research/academic programs, hospital/community services; worked with stakeholders to develop project charters, business case, functional program• Assessed the clinical requirements by reviewing appropriate clinical benchmarks, research and best practice; provided pertaining clinical advice and information to facilitate consensus and problem resolution among users and stakeholders• Worked with clinical transformation to facilitate scope and practice changes to ensure alignment of clinical planning and support activities with the project objectives and the organizations’ strategic directions • Coordinated inter-departmental assessment, redesign and/or formulation of clinical and operational systems by establishing and evaluating simulated scenarios designed to test the training systems, procedures and equipment in a new environment• Coordinated and provided work direction to the project team to ensure assigned project activities and cost targets were followed and monitored• Assisted with the development of construction phase activities including the coordination of departmental moves and temporarily operations during constructions• Facilitated the approval of assigned clinical and strategic initiatives by incorporating business cases, project charters, needs analysis and functional program, into a document for submission to the executives and Ministry of Health for funding approval Show less

• 

  Langara College

  Jan 2016 - Jan 2020

  Instructor

  • Reviewed, revised, developed course materials (including learning outcomes) for Food & Nutrition Management courses• Delivered, marked/graded assignments, quizzes, exams, group discussions • Sought opportunities to integrate students and learning into organizations and/or community• Maintained office hours for students’ consultations • Participated in departmental activities e.g. Quality Improvement, team meetings

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  Nutrition 2U

  Jan 2017 - Jan 2018

  Consulting Dietitian
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  Vancouver Coastal Health

  Jan 2019 - Jan 2020

  Senior Facilities Clinical Planner

  • Coordinated master planning of assigned clinical initiatives by consulting with clinical/research/academic programs, hospital/community services; worked with stakeholders to develop project charters, business case, functional program• Assessed the clinical requirements by reviewing appropriate clinical benchmarks, research and best practice; provided pertaining clinical advice and information to facilitate consensus and problem resolution among users and stakeholders• Worked with clinical transformation to facilitate scope and practice changes to ensure alignment of clinical planning and support activities with the project objectives and the organizations’ strategic directions • Coordinated inter-departmental assessment, redesign and/or formulation of clinical and operational systems by establishing and evaluating simulated scenarios designed to test the training systems, procedures and equipment in a new environment• Coordinated and provided work direction to the project team to ensure assigned project activities and cost targets were followed and monitored• Assisted with the development of construction phase activities including the coordination of departmental moves and temporarily operations during constructions• Facilitated the approval of assigned clinical and strategic initiatives by incorporating business cases, project charters, needs analysis and functional program, into a document for submission to the executives and Ministry of Health for funding approval Show less

• 

  Fraser Health Authority

  Jan 2021 - now

  Facilities Clinical Planner