May N.Mwagale

Experience

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  Afriart Gallery

  Feb 2018 - Feb 2019

  GALLERY COORDINATOR AND REPRESENTATIVE

  Selected and hung artwork for gallery shows/Exhibitions and events,Used cash register to process customer purchases and artists.• Assisted advertising for the gallery gift shop, set up displays forpurchases worked closely with artists, constructed their exhibitionsaccurately to scale.• Managed communication with visitors, buyers, artists, executives,ensures all gallery merchandise was clean, in order, stocked up,assisted administrative functions.

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  Refactory

  Jan 2020 - Dec 2021

  Generalist User Experience DesignerLead ideation, concept explorations and solution execution forsystem digital services and products across services for Bankagents.• Created interaction strategies used for, developing flows andnavigations, wireframe designing, interactive prototyping andadvocating for user needs and goals.• Created personas per-users, incorporated them into design decisionsand solution, resulting in improved and significant designcreation. Show less

  • Scrum Master -

    Jan 2020 - Dec 2021

  • User Experience Designer

    Jan 2020 - Dec 2021
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  Product Design

  Jun 2021 - now

  UX/UI designer

  - Achieved an 85%user satisfaction rate based on user surveys and feedback, reflecting the effectiveness of addressing user needs with Kharis Therapy- Reduced turnaround time by 30%, from an average of 4 weeks to 2.8 weeks, demonstrating increased efficiency in the design and development process. TravelKash project and Juzawo. - Shortened time to pitch to 4 days, and ensured quicker product launches and faster iterations based on market feedback which enabled successful investor acquisition for DiaPesa. - Reduced development and design costs by 10% due to the efficient design process and quicker turnaround times working withKharis Therapy Show less

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  Laboremus Uganda Ltd

  Mar 2022 - now

  Product Assistant

  -Conduct market research to gather information about competitors, user trends, and market opportunities-Analyse user feedback and data to identify trends and areas for product improvement-Collaborate with the UX/UI design team to create wireframes, prototypes, and design asset-Training, mentoring, and supporting our scrum team to follow agile values, principles, and practices.- Determining and managing tasks, issues, risks, and action items.- Scheduling and facilitating scrum events, meetings, and decision-making processes.- Monitoring progress and performance and helping the team to make improvements.- Planning and organizing demos and product/system testing.- Ensuring the proper use of collaborative processes and removing impediments for the scrum team.- Tracking product processes, deliverables, and financials Show less

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  Refactory Academy

  Feb 2024 - May 2024

  UX/UI facilitator -educator

  Refactory is a pioneer training academy in Uganda. It offers alternative industry-led skilling for the global technology industry and focuses on equipping learners with skills to enable them to venture into a Tech career of choice.- A 100%Graduation Rate of 6 out of 6 students through effective training and support during the curriculum.- Designed 10 comprehensive learning plans, covering product design, UX/UI principles, and practical tools like Figma and Adobe XD and improved curriculum program by 30%, as indicated by student feedback and curriculum reviews.- Delivered 10 interactive UX/UI workshops, focused on critical skills like ideation, prototyping, and design tools, and increased confidence in using design tools by 85% as measured by post-workshop surveys.- 75%ofthegraduated students (4 out of 6) successfully transitioned into design-related careers within three months of completing the program. - Designed and developed comprehensive learning plans in product and UX/UI design. - Collaborated with budding lead designers to develop and improve program strategies and roadmaps for the roadmap used during classes. - Developed and delivered interactive UX/UI training and workshops for professionals looking to enter a design career to empower them on various aspects of product design, defining and ideation, and prototyping in Figma and Adobe XD. Show less