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Pankaj Arora

Pankaj Arora

Supervisor

location of Pankaj AroraSouth Delhi, Delhi, India

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  • Timeline

  • About me

    Brand management, Brand marketing, Trainings

  • Education

    • Swami uma bharti public school

      1991 - 1998
      Hotel management food and beverage

  • Experience

    • Capitol

      Jun 2004 - Jun 2005
      Supervisor

      worked as a banquet supervisor,,, so worked as a event planner in banquet... worked at open air restaurant...tivoli garden as a restaurant incharge

    • Sheraton new delhi

      Jul 2005 - Aug 2006
      Guest Service Agent

      Worked here as guest service agent in bar... was working as a bartender

    • Itc sheraton new delhi

      Aug 2006 - Apr 2008
      Supervisor

      Budgets, staff training, appraisal of staff, menu engineering, Key accounts, Operations, Staff interviews,Beverage custodain of the hotel,

    • Itc sheraton hotel

      Apr 2008 - Aug 2010

      Restaurant incharge, operations, staff training, maintain restaurant ratings on socail media, maintain restaurant on number 2 on trip advisor, service standards, all restaurant rituals, audits Handling restaurant operations, buffet, various food promotions, menu engineering, staff trainings,

      • Restaurant incharge

        Dec 2009 - Aug 2010

      • restaurant incharge

        Apr 2008 - Dec 2009

    • Itc sheraton new delhi

      Aug 2010 - now
      Restaurant incharge & sommeliar

      Maintaining personel reltions with the guest, maintaining key accounts, beverage sales, budgets, service standards, standard operating procedures, market comparison, menu engineering, market trends comparisons, wine dinners, social media marketing, restaurant marketing, bloggers reviews, audits, trip advisor ratings management

    • Sheraton new delhi

      Aug 2011 - Sept 2015
      Sommeliar

      Wine salesMaintaining the wine menuWine purchaseWine trainingWine paired dinnersSocial media presence

    • Tulleeho

      Sept 2015 - now

      I am currently working at Tulleeho portals pvt ltd. I am working at a project manager north and i am looking after various projects like WSET level certifications, single malts, wines, cocktail workshops, competitions and events

      • Project manager and trainer ( South East Asia)

        Aug 2015 - now

      • project manager north india

        Sept 2015 - now

    • Brown-Forman

      Feb 2020 - now
      Brand advocacy manager

  • Licenses & Certifications

    • WSET LEVEL 3

      Wine and Spirit Education Trust
      Feb 2014

  • Honors & Awards

    • Awarded to Pankaj Arora
      best bartender bacardi india ltd Aug 2007 I won the cocktail competition and got award for best bartender
    • Awarded to Pankaj Arora
      Best wine seller General manager Apr 2006 I was given award by the general manager of the hotel for doing great wine sales, and reciprocating wines sales in other outlets by giving training to staff on wines