Nathan Pearce

Experience

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  IComm Australia Pty Ltd

  Nov 2005 - Jun 2008

  Senior Network Engineer

  Hired into role as help desk support technician. Promoted through multiple job titles, and departed role at Senior Network Engineer.Role involved both individual contribution as an engineer, as well as working alongside a team of sales people to implement Data and Network solutions for customers businesses.• Onsite and Remote Troubleshooting & Administration of technology solutions for customers.• Providing expert pre-sales advice in Data, Networking & Technology equipment.• Microsoft Software, Cisco & Server Hardware & Software sales & service.• Quote and/or proposal creation, including presentation of these proposals to customers.• Managing field technicians and help desk operators.• Creating and managing processes.• Maintaining customer relationships.• Experience with VoIP technology, including pre-sales, configuration, sales visits & troubleshooting.• Supporting customers through Technology and Telephony support contracts.Completed projects:• Rolling out a new network and servers for a 1800 student + 300 staff user school with three campuses, and a co-location service based at Telstra, with VMWare ESXi, Microsoft Windows Servers and Microsoft Exchange.• Provisioning a 2 building, 720 room short term stay premises with the capability for the business to charge for internet usage.• A retail network with three locations with VPN connectivity and sales data centrally managed. Show less

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  Dun & Bradstreet Australia

  Jan 2009 - Oct 2009

  Network & Systems Administrator

  Beginning at FCS OnLine as the sole Systems Administrator, the business was purchased in March and I was asked to stay on with Dun & Bradstreet Australia as a Network & Systems Administrator.• Completed office relocation of both FCS OnLine offices in Melbourne & Sydney into the Dun & Bradstreet Infrastructure. • Working with Cisco ASA & PIX firewalls, 6000 series switches & Cisco VPN Concentrators• Managed HP and DELL x86 & x64 server architecture.• Migrated from Active Directory 2000 to 2003. Exchange 2000 to Exchange 2003, Exchange 2003 to Exchange 2008.• Thorough experience with Microsoft Windows Server 2003 & 2008, Exchange 2008, Microsoft Data Protection Manager products.• Resolving all infrastructure problems, including antivirus, backup, user rights and server resourcing and allocation.• VMWare Infrastructure 3.5 ESX & ESXi experience & administration, reducing power and space requirements. Show less

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  Self Employed

  Nov 2009 - May 2010

  Independent IT Contractor

  Deploy & Configure 2 new virtual environments for companies. One was a new software development startup, the other was a business who wished to move from a physical infrastructure to a virtualised infrastructure, with a datacenter co-location system also.The gap period after this is due to my immigration to the United States of America, while I waited on approval to work in the USA.

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  World Learning

  Nov 2010 - May 2011

  Network Systems Administrator

  Responsible for all LAN/WAN infrastructure at the Vermont and Washington DC sites including:• Manage and maintain all Windows/Linux servers, storage SAN & VMWare ESX.• Migrate to and Support Microsoft BPOS implementation. (precursor to Microsoft 365)• Management of Cisco ASA Firewall, IPS, VPN connectivity, and Windows 2003 Active Directory.• Perform level 3 troubleshooting of network and desktop applications.• Responsible for all data backup and recovery using Exagrid deduplication Symantec Backup Exec.• Principle participant in coordination and implementation of infrastructure projects.• Software & Hardware recommendations to Infrastructure Director in response to business needs of the organization.• Create and maintain a disaster recovery plan for network and server infrastructure and integrate this plan into the disaster recovery plan of the larger institution.• Act as backup for Cisco Call Manager VoIP telephony system. Show less

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  LIMRA

  Jun 2011 - Jun 2022

  Cloud & Systems Architect

  Reporting to the "AVP Infrastructure & CISO", this position entailed completely refreshing and rethinking IT Infrastructure management for the recently merged LIMRA & LOMA brands under a newly rebuilt IT team. The role changed throughout 11 years, including:• Virtualization technology introduced to run 95%+ of production & development workloads, with vast performance & power efficiency improvements while reducing the space required to do so. • Migrating two separate user authentication and email environments together into one unified business structure, improving authentication, email and cross brand effectiveness.• Windows Server deployments, through templates, patching tools and security software. Expert in Windows 2008 R2, 2012 R2 & 2019.• "Next-Generation" Firewalls, utilizing link aggregation Ten Gigabit interconnects, corporate unified wireless communications infrastructure and comprehensive security improvements, working closely w/ Senior Network Engineer.• Expansive iSCSI, NFS and CIFS SAN storage knowledge, from EMC & Pure Storage. Ongoing management & migration of all corporate data.• Cloud Computing rollout, including building a secure, separated environment to run a new business idea. This led to improvements in logon processes such as SAML Authentication for staff.• Applying prior VoIP knowledge, and attending training for Cisco Unity VoIP system, rolling out best in class business telephony in house to replace an extremely outdated digital PBX. Moving to start use of Cloud Telephony in 2022.• Management and Administration of email security tools, such as Email Filtering, Threat protection, Email Archiving, Phishing campaigns, SPF, DKIM, DMARC.• Updating Server Compute platforms to stay tech current.• Network Security Meetings and Response Sessions.• Data-center design, improvements, and management.• Internal and External Penetration Testing, Remediation & Disaster Recovery Planning.• Primary Tableau Server Admin. Show less

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  Oversight Board

  Jul 2022 - Nov 2023

  Head of Cloud Infrastructure

  A technical leader to establish and evolve Oversight Board cloud services & automation capability within it's Technology Team. Focused on Operational improvement of a new, multinational start-up, “cloud first” business with documentation and structure changes.• Managed internationally located engineers, guiding their career & performing supervisory duties.• Improved efficiency & effectiveness of the organization by optimizing processes & writing documentation.• Created solutions for the business including; infrastructure & database hosted on AWS, implementing Tableau Cloud & championing adoption of Claris FileMaker Cloud.• Microsoft Cloud, including Entra ID, M365, SharePoint, Exchange & Security tools.• Amazon Web Services, including EC2 infrastructure, networks, S3 buckets & more.• Zscaler ZIA & ZPA administration, including deployment of Zscaler Cloud Browser Isolation.• Maintained Zero Trust Architecture, and ensuring least privilege & verification.• Azure Entra ID MFA & SSO, Device management through Intune & Jamf.• Replaced all US office networking equipment with Cisco Meraki Cloud managed devices.• Identified unnecessary spending patterns & initiated actions to address overspending.• Migrated Salesforce business tools to the Hubspot platform.In November 2022, the CTO role was vacated, which resulted in a steep increase in duties, direct reports and responsibilities while a new technology director was sought.• Joined the Senior Leadership Team as Technology representative.• Project management within the Technology Team as project manager was reassigned elsewhere.• Management of the Operations Coordination team during business role realignment.• Buildout of new San Francisco Office.• Reporting & complete business plans for acquisition of new tools for approval.• Successfully planned and executed audio & technological support for 22 Board Member ‘plenary’ summit in March 2023 including live translation into 3 languages. Show less

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  Kaman Corporation

  Feb 2024 - now

  Senior Infrastructure Architect / Administrator

  Tasked to design, develop, and manage complex IT infrastructure architecture solutions from concept to operation.• Oversaw Azure cloud administration and architecture, including the strategic deployment and documentation of Power BI and OneDrive for Kaman, as well as setting forward a plan for Teams usage and maintenance.• Established a standardized Architecture Design Document format and refined documentation procedures to ensure consistency.• Design, implement, manage, and troubleshoot infrastructure technology solutions.• Manage complex Architecture Projects from concept to operation. • Collaborate with the business and IT organization to align on technology roadmap and business strategy.• Analyze infrastructure problems to discover and prevent systematic errors.• Provide strategic and operational assessments related to business needs via infrastructure solutions• Conduct research in emerging technologies and continuously identify technologies with high-potential.• Lead and support vendor selection process, providing recommendations for investment in technology solutions, supported by appropriate ROI, total cost of ownership, and/or cost benefit analyses.• Build and support solutions that leverage Microsoft-based technology, cloud virtualization, and SOA architecture.• Provide operational support for Cloud environment, inclusive of network, storage, compute, Operating Systems, and application services.• Work with business units to enable migrations from on premise deployments to a public cloud environment.• Responsible for third party service delivery of cloud solutions and support.• Moved into Systems Administrator Role in June, to fill a gap caused by recent restructuring. Show less