Matthew Elliott

Experience

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  United States Marine Corps

  May 1998 - May 2002

  Amphibious Assault Vehicle Crew Chief

  • Maintained and directed the operation of a heavily armored combat vehicle with active weapons.• Maintained over $1,200,000 worth of weapons, tools, and accessories belonging to vehicle and crew.• Participated in two overseas tours of duty with a Special Operations Capable (SOC) unit.• Ensured safety of all passengers and crew (up to 21) during operations.

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  FedEx Express

  Jun 2003 - Jul 2005

  Sorter/Checker

  While attending college I worked at the FedEx Air Cargo Hub performing all duties associated with handling the millions of packages that move through the hub on a daily basis.

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  Sam's Club

  Nov 2005 - Jun 2006

  Tire and Battery Technician

  While attending college I worked at the Sam's Club Tire Center performing all duties associated with customer care and service.

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  Waddell & Reed

  May 2006 - Jun 2007

  Financial Advisor

  • Researched and analyzed investment opportunities• Collected and compiled client data to build customer base• Performed sales and marketing duties including cold calling and promotional events• Provided personalized financial management strategies for individual investors• Scheduled and conducted customer investment meetings

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  Holliday Flowers

  Oct 2007 - Mar 2008

  Delivery and Logistics

  • Logistical planning during holidays for the driving routes for up to 10 drivers during resulting in improved delivery times for customers.• Order entry, payment processing, and delivery of floral arrangements.• Assisted with office and operations activities• Performed setup and teardown of special events (weddings, parties, etc)

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  RemitDATA

  Feb 2008 - Jan 2014

  • Fulfilled more than $11M in new and add-on contracts. To achieve this, I acted as technical analyst converting contracts into software requirements, validating related software development, and guiding clients through any data transformation required.• Developed and executed custom implementation strategies for RemitDATA’s direct clients. • Created processes, templates, product guides, and video content to optimize client go-lives and partner initiatives. • Performed all management duties of the implementation and training department. • Instructed high-profile healthcare providers to use advanced comparative analytics and insights to improve their operations. Show less

  • Implementation and Training Manager

    Mar 2012 - Jan 2014

  • Business Development Manager

    Apr 2011 - Mar 2012

  • Client Services and Level II Partner Support

    May 2010 - Apr 2011

  • Cardiology Accounts Manager

    Feb 2009 - May 2010

  • Reimbursement Pro Customer Support Specialist

    Feb 2008 - Feb 2009
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  Somnoware Healthcare Systems Inc

  Jan 2014 - Oct 2016

  Manager, Product Delivery and Training

  o Converted customer contracts into software requirements. o Hosted kick-off calls, status meetings, and workgroup forums. o Analyzed current-state client workflows and created future-state workflows. o Assembled vendor and customer deployment teams. o Coordinated efforts of offshore development team. o Enforced implementation timelines and budgets up to $100,000. o Executed customer success feedback loop to ensure customer retention. • Integral in delivering platform which integrated patient monitoring hardware, physician interpretation, patient therapy, and long-term compliance & resupply. • Coordinated the migration of client accounts from legacy services to Somnoware’s new technology platform. • Led a team in creation and maintenance of all go-live processes, agendas, and training materials. • Performed all management duties of the client delivery department. Show less

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  Infobelt, Inc

  Sept 2016 - Jul 2022

  • Develop and execute product strategy and go-to-market strategy • Collaborate with CEO, CTO, CMO/COO to set corporate goals and develop tactical milestones to meet our strategic goals.• Ensure that products are developed in alignment with customer feedback, underserved market needs, competitive analysis, and valid business cases.• Improve the feedback-driven product design and development lifecycle.• Manage several key prospect and partner relationships to ensure these engagements evolve into revenue-generating activities. Show less • Conduct requirements gathering and deep dives with industry experts and customer project sponsors• Coordinate, and directly contribute to, product delivery: discovery, requirements, design, sprint planning, development, testing, and deployment. • Create prototypes and data models to help bring concepts to life.• Prioritize and coordinate efforts of offshore and domestic engineering teams. • Author enterprise project management documents including Business Requirements Documents (“BRD”), Functional Software Designs (“FSD”), traceability matrices, test plans, and other official documents required by enterprise clients.• Write PLSQL scripts to convey data relationships to business users and import customer data sets.• Recently delivered enterprise attestation platform involving regulated books & records enabling the customer to maintain compliance with regulatory guidelines.• Currently building a publicly available regulatory technology ("regtech") solution to provide better access and standardization across all regulatory texts. Show less

  • Senior Product Manager

    Feb 2021 - Jul 2022

  • Product Manager/Product Owner

    Sept 2016 - Feb 2021
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  Allianz Partners

  Jul 2022 - now

  Solutions Manager

  I solve problems. 🤓