Caroline Murphy

Caroline Murphy

Conference Co-ordinator

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location of Caroline MurphySeattle, Washington, United States

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  • Timeline

  • About me

    Manager, International Product at Indeed

  • Education

    • Maynooth Post Primay School

      2003 - 2009
      Leaving Certificate Points achieved: 420

      Activities and Societies: NUIM Dance Society Higher Level: Biology, Business, English, Geography, SpanishOrdinary Level: Irish, Maths

    • Ecole supérieure de Commerce de Rennes / ESC Rennes

      2011 - 2012
      Bachelor of Business Administration (B.B.A.) International Business

      I enrolled at ESC Rennes School of Business for a year as part of my Bachelor of Business Administration degree. I studied various business modules as well as French Language and French Culture modules.

    • National University of Ireland, Maynooth

      2009 - 2013
      Bachelor of Business Administration (B.B.A.) International Business & Management 2:1

      Activities and Societies: NUIM Dance Society I graduated from NUI Maynooth with a B.B.A. in International Business & Management in September 2013, achieving an Upper Second Class (2:1) grade. The B.B.A. in Business and Management is a comprehensive business programme of study covering management, economics and financial accounting. As an International Business and Management graduate, I gained a firm grounding in all key areas of management, enterprise and business administration. Management, business law, economics, marketing, operations… Show more I graduated from NUI Maynooth with a B.B.A. in International Business & Management in September 2013, achieving an Upper Second Class (2:1) grade. The B.B.A. in Business and Management is a comprehensive business programme of study covering management, economics and financial accounting. As an International Business and Management graduate, I gained a firm grounding in all key areas of management, enterprise and business administration. Management, business law, economics, marketing, operations management, organisational behaviour, leadership, human resources, and innovation management are just some of the broad range of topics I studied, which have prepared me for entry into multiple avenues of business. Show less

  • Experience

    • Trinity College Dublin

      Jun 2005 - Aug 2005
      Conference Co-ordinator

      During the summer of 2005, I assisted in the coordination of the Global Finance Conference held in Trinity College, Dublin. I was responsible for webpage upkeep, lecture room assigning and lecture room supervision, as well as other considerable tasks throughout the preparation and execution of the event.

    • The Peelo School of Dance

      Sept 2006 - Dec 2006
      Teaching Assistant

      I worked as a teaching assistant to Deirdre Brennan, owner of The Peelo School of Dance, every Friday as part of the transition year program at Maynooth Post Primary School. I was responsible for conducting ballet and modern dance classes for children ages 4 through 14.

    • Dance World

      Jan 2007 - Jun 2007
      Sales Assistant

      I was a sales assistant at Dance World during the second half of my transition year program at Maynooth Post Primary. During my time here, I gained valuable experience in sales and promotion and was responsible for addressing customers' needs and ensuring consumer satisfaction. My main responsibilities were keeping track of stock, addressing customer needs and general upkeep of the establishment.

    • Carton House Hotel

      Aug 2009 - Jul 2014
      Food & Beverage Assistant

      I was employed by Carton House Hotel as a Food & Beverage Assistant for 5 years while I completed my Bachelors Degree. I gained a lot of experience in hospitality working in several different departments including, Conferences & Events, The Linden Tree Restaurant, The Coach House and The Kitchen Bar. During my time with Carton House Hotel, I received training in customer service, food hygiene, health and safety and fire safety among other courses.

    • Shenorock Shore Club

      May 2011 - Sept 2011
      Food & Beverage Assistant

      I was employed at The Shenorock Shore Club during the summer of 2011 as a Food & Beverage Assistant. I gained a great deal of experience work events as a food & beverage assistant. I maintained this employment until I started my Erasmus year abroad in France which commenced September 2011.

    • Dublin Dance Festival

      Jan 2014 - Jul 2014
      Marketing Assistant

      I completed a 6 month placement with Dublin Dance Festival where I was a Marketing Assistant reporting directly to the Marketing Manager. Here, I was responsible for creating and delivering e-marketing and social media campaigns, database management, website updates, and the creation of brochures and show programmes, as well as PR/media contact to promote the company’s activities. I gained many new marketing based skills and valuable event coordination knowledge during this time.

    • Next Generation

      Jul 2014 - Oct 2014
      Marketing Administrator

      Next Generation Recruitment is a specialist recruitment consultancy, which recruits for Permanent and Contract roles in the following areas; IT, Sales, Marketing, Supply Chain, Engineering & Finance. Reporting directly to the Marketing Executive, I was responsible for the following activities:- Creating and delivering e-marketing and social media campaigns- Database management- Website updates- PR/media contact to promote the company’s activities

    • Touchmate

      Nov 2014 - Feb 2015
      Marketing Assistant

      Business as a whole is starting to see the immense benefits that can come from integrating self-service strategies into their organizations. I was employed by TouchMate USA to assist in the marketing of their interactive self-service devices which have been sold and deployed into 14 countries around the world.

    • Lincoln Property Company

      Dec 2014 - May 2016

      I started my career with Lincoln Property Company as a Leasing & Marketing Professional at Statehouse on Congress in Austin, TX. In this position, I offered client-focused, customized real estate services with a pro-active, personal and focused approach. As a Leasing & Marketing Professional, I helped navigate the property market, promoting unoccupied properties through various media and advertising techniques, confirmed rental application paperwork and kept abreast of the ever-changing property market. Show less

      • Assistant Manager

        Dec 2015 - May 2016
      • Leasing & Marketing Professional

        Dec 2014 - Dec 2015
    • Indeed.com

      May 2016 - now

      In my role as a Manager of International Product at Indeed I manage and lead a team of talented product analyst professionals. In this role I also work closely with key stakeholders to research, strategize and develop roadmaps for comprehensive long-term product strategy for the United Kingdom, Ireland, The Netherlands, Belgium and Luxembourg markets.Key Responsibilities:• Partner with key stakeholders and other interested parties to prioritize and manage roadmaps for delivering toward product vision incrementally and efficiently.• Communicate roadmap and product plans to and get alignment with leadership• Be the face of the customer internally, advocating for, and representing their needs, opportunities, and product requirements.• Identify, and monitor product goals and success metrics.• Iterate quickly to launch new features and make data-driven judgments to test their efficacy.• Provide clear written and verbal updates on the roadmap and progress toward goals to leadership and collaborators.• Collaborate with key stakeholders to understand product systems, support initiatives, align on priorities, and identify areas for improvement.• Build strong relationships with market and company executives to ensure alignment of business goals and key objectives.• Conduct research and leveraged data across international markets to identify product needs, market trends, and competitive landscapes.• Define and track OKRs across international markets to accurately measure product success and identify/prioritize areas for improvement.• Drive forward innovative strategies and initiatives needed to improve products in multiple international markets for long-term success. Show less As a Senior Product Analyst, I was responsible for providing expert guidance on product portfolio in the UK/Ireland as well as researching, identifying and addressing the localization needs for those markets.I oversaw compliance and quality control measures for job postings whilst supporting SEM/SEO campaigns, analyzing and monitoring key user metrics to improve our products and marketing efforts.Other role requirements included identifying opportunities for improvements and providing evidence-backed proposals to implement them, collaborating with cross functional stakeholders to define new and enhanced products for the market, and supporting the Legal Team in resolving and mitigating legal matters.Key Responsibilities:• Derive actionable insights from data to inform product decisions• Partner with Product Managers and other Analysts to set KPIs for the UK and Irish markets and monitor the impact of new product features• Make contributions to the wider product goals of the company to achieve high levels goals and OKRs• Work with a group of multi disciplinary teams of dedicated product analysts, engineers, product managers, researchers, designers and many more• Advanced SQL skills and able to automate complex processes and construct robust data pipelines• Experience with data visualisation tools (Tableau etc.) and demonstrated storytelling ability with data• Work with cross functional teams manage senior stakeholders• Develop a clear technical understanding of Indeed’s systems and worked with product teams to identify meaningful improvements• Collaborate with cross-functional stakeholders to define product needs for each market, prioritize their development, and ensure Indeed’s continued growth outside of the US• Conduct customer interviews, gather feedback, and synthesize data to inform product enhancements, updates, and new features Show less In my role as an International Product Analyst, I acted as the subject matter expert supporting Indeed products as they relate to the UK and Ireland, and worked to ensure Indeed’s products were locally relevant and successful. Using my knowledge of the local competitive and product landscape, I helped identify growth opportunities in these markets and drove the execution of growth initiatives specifically for the UK and Ireland.Key Responsibilities:• Learn all areas of the Indeed product and become a market expert for product-related needs.• Understand Indeed’s strategic and competitive position in the UK and Ireland and work to improve it.• Leverage UX research and market analysis to drive market-specific product insights into execution.• Understand the user’s journey, and identify opportunities to improve the user’s satisfaction.• Support your team in designing and executing roadmaps that are aligned with department strategy to drive the product narrative for Indeed in the UK and Ireland.• Validate and synthesize country requirements to be prioritized with the product team with justification, data, and insights to influence the product roadmap.• Leverage proprietary software to analyze performance data and run and analyze A/B tests.• Promote teamwork and inclusion by collaborating effectively across teams and cultures.• Drive forward projects independently while leveraging the strengths of teammates to get things done through collaboration. Show less

      • Manager of International Product

        Nov 2020 - now
      • Senior International Product Analyst - UK & Ireland

        Oct 2017 - Nov 2020
      • International Product Analyst - UK & Ireland

        May 2016 - Oct 2017
  • Licenses & Certifications

    • ECDL Certificate

      European Computer Driving License Foundation
      Jan 2010
    • MEDIC First Aid BasicPlus - G2015

      Medic International
      May 2019