Donna Anderson - GCDF

Experience

• 

  Bethleham Centers of Nashville

  Jan 1996 - Jan 1999

  Parent Advisory Board
• 

  Wells Fargo Bank

  Jan 2001 - Jan 2003

  Collateral Debt Obligations Analyst

  Responsible for managing the conversion of Collateralized Debt Obligations (CDO) and monthly reporting to the WSO platform. Ensured that the Trust Administrator has entered all required data and properly reconciled the collateral and cash balances. Performed and confirmed that all compliance tests were accurately programmed and made determinations if programming changes were needed. Managed the change process with analytics by reading and interpreting all prospectus and indenture documents to ensure that reporting requirements were properly met. Assisted the CDO Default Management Group CSMs when conversions were needed, and escalated conversion issues to Senior Management when applicable. Show less

• 

  Fieldstone Mortgage Company

  Mar 2003 - Aug 2005

  Human Resources Manager

  Oversaw all areas of human resource functions including talent management, employee engagement, and succession planning. Develop and conduct employee and management training for new staff and high potentials. Partner with executive management to develop the strategic human resource vision. Review and recommend cost effective benefit programs. Create and manage employee leadership development programs including career tracks and job shadowing. Develop and implement online self-study and other types of employee training programs. Revised and currently maintain new employee orientation and on boarding. Manage processes and procedures for performance and compensation reviews. Monitor and make recommendations regarding employee counseling, leadership development, and employee relations issues. Oversee all human resources activities, policies and procedures, and recruitment for the Corporate Support Center and all national branches of the organization. Show less

• 

  Humana

  Sept 2006 - Mar 2009

  Manager of Sales Administration

  •REPORTED TO TENNESSEE DIRECTOR OF SALES. OVERSAW OPERATIONAL FUNCTIONS WITHIN THE STATE FOR COMPLIANCE, INCENTIVE COMPENSATION, PROCUREMENT, LICENSING, AND CMS GUIDELINES FOR SALES ASSOCIATES AND MANAGERS.•TRAINED, AND DEVELOPED ADMINISTRATIVE STAFF ACROSS THE STATE ON INTERNAL BUSINESS APPLICATIONS AND COMPANY POLICIES TO PROVIDE EXCELLENT SUPPORT TO HUMANA ASSOCIATES AND CUSTOMERS.•DEVELOPED AND IMPLEMENTED KEY STRATEGIES TO ENHANCE CORPORATE OBJECTIVES AND SALES PERFORMANCES.•SERVED AS THE DIRECT LIAISON BETWEEN THE LOCAL SALES OFFICE AND CORPORATE HEADQUARTERS IN THE DISSEMINATION OF HUMANA AND CMS POLICIES, PROCEDURES, AND GUIDELINES. Show less

• 

  Metropolitan Government of Nashville and Davidson County

  Nov 2009 - Jan 2015

  •Administer and facilitate Career Development Services as governed by the Workforce Investment Act for Rutherford County.•Design and develop client training workshops on new innovations and goals in the workplace and within the job market.•Facilitate group sessions on topics related to obtaining employment such as Networking, Social Media, Resume Writing, Interviewing Skills and Effective Job Searching Strategies.•Develop and maintain one-on-one career counseling with job seekers.•Establish partnerships with Employers and Industry Leaders to conduct workshops to NCAC clients on job trends, hiring practices, and vital information pertaining to gaining employment. •Promote Career Center services, including Veterans Affairs, Unemployment Benefits, and job service resources as provided by the Tennessee Career Center.•Collaborate with NCAC team and State of TN Career Center in establishing effective best practices and job readiness processes for customers.•Develop and manage caseload clientele with processes for providing jobseekers with effective self-management job searching skills and resources. Show less Established and developed the College Preparatory Program for the Adult Education Division to inform instruct, and prepare Adult Learners for the Post Secondary process. Assisted the demographic population of the agency through locating, comprehending, and understanding how to utilize informational data for Post Secondary opportunities and Career Options. Educated clients on labor market trends, industry and job growth potential. Proctor applicable testing requirements to gather required credentials to enter higher institutions of learning. Trained and facilitated professional development seminars for students by using various print and technology-based resources to help them seek and gain better employment opportunities.• Provide instruction to customers on topics related to career planning and development by identifying their interest, skills sets, needs, barriers and resources. Created specific and individual action plans to maximize strategic professional growth in career and training opportunities.Created tracking and retention program used to gather statistical data for client demographic reporting. Responsible for planning, documenting and implementing special activities such as field trips, college tours, career seminars, and job fairs. •Monitor, grade and record all assessment testing to provide statistical input for goals and objectives for educational and job components.•Collaborate and foster effective relationships with local corporations, non-profit community based organizations, and government agencies to identify employment opportunities and available resources for clients.•Conduct individual and group career guidance, job search, and career advancement workshops.•Facilitate weekly College Preparatory workshops to educate customers on post-secondary topics including the FAFSA and financial aid process, college entrance exams, and the college admissions process. Show less

  • Rutherford County Career Coach

    Jul 2011 - Jan 2015

  • Adult Education Career Coach

    Nov 2009 - Jul 2011
• 

  Goodwill Industries of Middle Tennessee - Career Solutions

  Jan 2015 - May 2016

  Area Employment Manager for Rutherford County

  Professional Summary• Center Manager for both Rutherford County Career Solutions to provide Career Coaching, professional development and vocational training opportunities to Goodwill clients.• Uses independent judgment in developing, implementing and maintaining a marketing strategy to both attract candidates to the program and to inform the community and business partners about Goodwill Career Solutions' services.• Business and Community Development by working actively and cooperatively with employers, media outlets, and community resource partners to create collaborative strategies for career development and resources to program participants.• Supervise multiple center staff by providing the Employment Specialist with initial and ongoing training and coaching in center policies and procedures. Continuously monitors staff to ensure compliance.• Industry Knowledge: In-depth understanding of Workforce and Professional Development to initiate core values, resources, policies, procedures, and regulatory compliance to deliver optimum results.• Leadership: Capacity to serve as Collaborator, Manager, Mentor, and Community Partner to develop business solutions, motivate staff, and create community best practices to achieve common goals and objectives.• Communication: Exceptional interpersonal skills to interact professionally with Business and Community Leaders, Employers, Personnel and Clientele at all levels.• Analytical Skills: Proven problem solver with the capacity to identify and define potential issues and apply appropriate corrective and preventive measures to ensure continuous quality improvement.• Multitasking: Ability to organize and prioritize multiple projects simultaneously. Possess effective time-management and organizational skills with a keen ability to follow-through on efforts to achieve desired and optimum goals. Show less

• 

  Martha O'Bryan Center

  May 2016 - now

  • Manage Direct Service Operations for the Jobs Plus Nashville Program. Supervise a team of Six Career and Community Coaches to provide a host of Professional Development and Case Management Services.• Establish professional relationships with Employers across industries to understand their needs and staffing requirements for current job vacancies for Partnership Referral and Recruitment purposes.• Develop and maintains personal contacts with business and industry representatives, job placement agencies, post-secondary institutions and community organizations for Employer Advisory Council.• Attend networking and community partner events to promote Jobs Plus Nashville for potential employment and resource opportunities.• Communicates regularly with HUD, MDHA, Chamber of Commerce, and other Stakeholders to ensure optimum performance outcomes and program milestones objectives are met.• Collect Labor Market information regarding trends, business and industry demands, technology needs, industry-recognized credentials and available and innovative training opportunities. Show less

  • Director of Service Learning

    Apr 2019 - now

  • Job Developer/ Program Manager

    May 2016 - now
• 

  The Martha O'Bryan Center

  Apr 2019 - now

  Director of Service Learning