Parimal Vaste

Parimal Vaste

Incident & Change Manager

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location of Parimal VasteMumbai, Maharashtra, India

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  • Timeline

  • About me

    Major Incident Manager at Capgemini

  • Education

    • Wilson College, Mumbai

      1996 - 2000
      Bachelor of Science (B.Sc.) Chemistry
  • Experience

    • Allied Digital Services Ltd

      Mar 2009 - Mar 2010
      Incident & Change Manager

      Managing end to end critical incidents

    • Hutchison 3G

      Mar 2010 - Jan 2012
      Service Desk Manager & Incident manager
    • Reliance Communications

      Mar 2012 - Dec 2013
      Team Lead for Incident Management team

      Leading the team Managing Critical IT Operational issues.

    • Capgemini

      Jan 2014 - now
      Major Incident Manager

      Manage technology incidents to restore service quickly following an outage. To lead a cross-functional team of NOC, Engineering and Client Services associates to diagnose, troubleshoot and resolve Service-impacting incidents. To act as an active facilitator & troubleshooting driver for Major Incidents.

    • Reliance Industries Limited

      Dec 2018 - Apr 2021
      Major Incident Manager, Change Manager & Quality Assurance
  • Licenses & Certifications

    • ITIL Foundation Certified

      APMG International