Ali Gohar

Experience

• 

  Data Communication and Controls PVT Ltd

  Jun 2013 - Aug 2013

  Intern

  Development of Documentation of Xanadux3 game engine.Development of Website Of DCC

• 

  1LINK (Guarantee) Ltd.

  Jun 2015 - Dec 2016

  1st Level Support to Member Banks / Utility Companies / Telcos. 24 x 7 Monitoring of IT Services and Applications. Formulate SOP and Process flow to streamline core business process. Manage monthly MIS of Service Desk. Proactively and re-actively look for solutions to prevent problems from occurring in technology area.Identify Source of problems and coordinating with the internal and external stakeholder for resolution. Transaction logs searching and investigation on request of member banks. Circulation of 1Link memorandums and information across member banks and Telcos. Show less

  • Client Services Officer

    Mar 2016 - Dec 2016

  • IT Support Executive

    Jun 2015 - Mar 2016
• 

  PTCL.Official

  Dec 2016 - now

  Working as Senior Network Administrator, managing existing network, IT facility and Services. Planning & deployment in network to tap in more business requirements.ITDR Network, Commercial Data Center Network, IT Contact Center and services managementPlanning, Deployment and Migration of EOL Network and Access Network to PTCL Sites.Monitor and Manage New Upgrade and Deployment Project in IT Domain South Region.Provisional Acceptance Testing and Audit with QA & EHS team for PTCL IT Facility Datacenter.To Improve services for PTCL internal customers. Show less

  • Manager Network Support South

    Dec 2020 - now

  • Assistant Manager Network Support South

    Dec 2016 - Dec 2020