Liam Wood

Experience

• 

  KFC

  Nov 2010 - Jun 2014

  Team Member

  -Executing behavioural standards for Cleanliness, Hospitality, Accuracy, Maintenance, Produce and Speed of Service-Demonstrates excellence by preparing and serving all products according to standards.-Knows restaurant and shift goals and works to achieve them.-Observes the safe work practices that have been established, remedies minor unsafe situations within the level of authority, and immediately reports all incidents, accidents and unsafe conditions to management. Has regard for safety for self and others, including fellow team members, management, customers, visitors and contractors.-Keeps the designated work area, restaurant, designated equipment and restrooms clean and tidy.-Operates equipment safely and correctly and according to company procedures.-Approaches and takes orders from the customer in a courteous, friendly and efficient manner. Knows about new products and promotions and serves customers with a sense of urgency.-Adheres to all Cash Accountability standards and procedures. Operates the cash register following correct cash handling and security procedures.-Dresses according to Uniform policy, including following personal hygiene guidelines.-Rotates food products on oldest date first basis and keeps product stocked as required.-Demonstrates Teamwork by helping others when they need it without having to be asked, coaches and supports other team members. Show less

• 

  Howdy.

  Dec 2013 - Jul 2020

  Team member
• 

  Telstra

  Dec 2013 - now

  I was employed at the Telstra Store Warrnambool in a Sales role. Within this role I have found myself consulting on Home Internet, Mobiles, Networks and also home entertainment. At the beginning, my duties mainly included:-Product Sales and Knowledge-Small Financial Advise-Customer Service-Product Targets and Goals-Great Communication through EmailAs the time during, I have achieved my Business Certification Training allowing me to sell and advised to the Sole Traders and Small businesses around my town. As well as this training, I have also been appointment as a in Store Technician allowing me to assess a lot of the faults that come into the store. The extra roles of this allow me to:-Provide Technical Assistance-Become a Solutions Consultant-Not be limited to certain customers (able to deal with any enquiry or question) Show less

  • Store Manager

    Apr 2022 - now

  • Sales Manager

    Sept 2017 - Apr 2022

  • Assistant Manager

    Nov 2015 - Sept 2017

  • Team Leader

    Aug 2015 - Nov 2015

  • Customer Advisor

    Dec 2013 - Aug 2015