Kijonna Roe

Experience

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  Barnacles Seafood and Grill

  May 2005 - Oct 2005

  Server

  Customer service, money handling, stocked floor, maintained service areas

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  Kings Highway Financial Services/ K&P Trucking

  Oct 2005 - Apr 2006

  Administrative Assistant

  >20hrs per weekData EntryMaintained files for Account managersMaintained databases for all distributors for possible load bookingsOperations managementReceived and answered telephone inquiries and referred call to appropriate staff as needed Insured cleanliness around work spaceCopied, printed, and faxed various documents for supervisors and clientsResearched the length in loads booked to insure accuracy for payroll

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  Unica Clothing

  Oct 2005 - Jan 2006

  Sales Associate

  Customer service, personal shopper, store design, restocked sales floor, inventory

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  Kings Highway Financial Services

  Jan 2006 - Apr 2006

  Administrative Assistant

  Data Entry, Account management, file storage, phone answering

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  K&P Trucking Company

  Jan 2006 - Apr 2006

  Administrative Assistant

  Data Entry, booked loads, phone answering, dispatch, file storage, maintained contacts

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  Citizens Trust Bank

  Apr 2006 - Aug 2007

  >20hrs per weekAccurately managed and balanced currency teller drawer Identified and reported counterfeit currency in circulation to the proper authoritiesExhibited excellent customer service to clientsGreeted clients and customers Maintained a steady flow to insure quality and crowd controlReceived and answered telephone inquiries and referred call to appropriate staff as neededReceived and answered telephone inquiries after verifying account holders informationManaged customer accountsReferred products to clients that would be beneficial to their money saving goalsIdentified and reported any fraudulent account activity and referred clients to appropriate authoritiesAdvised clients on the status of their accounts regularly providing statements and copies of all activity on account.Insured that timed vault was set properly before closing at end of the dayStayed current with security training, systems upgrades, and new protocol for a successful financial service centerMaintained current back up files for clientsOrdered necessary equipment for the success of the Wesley Chapel BranchCommunicated with various levels of management to maintain a successful financial institutionEnsured privacy and confidentiality of client information files and records Show less

  • Service Specialist

    Jul 2006 - Aug 2007

  • Service Specialist

    Apr 2006 - Aug 2007
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  Alison Layton (No longer employed with company)

  Aug 2007 - Jan 2008

  Supervisor

  Call Center Representative >20hrs per weekCustomer ServiceTele-fundraised money for Georgia State UniversityAccurately managed alumni files and contribution recordsGreeted clients and customers Maintained a steady flow to insure quality and crowd controlAnswered questions regarding client information, GSU events, and other services providedReferred organizations and departments to clients that were currently in need of donations from alumni.Maintained back up files for clientsCommunicated with various levels of command to insure a successful call centerEnsured privacy and confidentiality of files and records Show less

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  RuffaloCODY

  Aug 2007 - Jan 2008

  Call Center Representative
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  Atlanta VA Medical Center

  Apr 2008 - Nov 2008

  4) >20hrs per weekWrote budget for the VISN7 clinicsResearched and contacted distributors to obtain best purchase price for the equipment needed, to ensure clinic was outfitted according to standard.Communicated with various levels of command regularly to insure the budget met all VA medical center standards.Maintained office filesReceived and answered telephone inquiries and referred call to appropriate staff as neededData EntryBooked travel arrangements for VISN7 toursMaintained current database for OEF/OIF women for future Woman's Veteran Appreciation eventsReceived, copied, edited, and printed various document drafts into final format using word processing and database software (Microsoft Word, Excel, PowerPoint)Researched reference materials for information packetsWrote medical memorandums regarding critical issuesPrepared typed proposals for staffing needs, budget approval and site visitsEnsured privacy and confidentiality of files and records Show less

  • Mental Health Service Line Intern

    Apr 2008 - Nov 2008

  • Women's Wellness Center Intern

    Apr 2008 - Oct 2008

  • Wellness Center Assistant (GS

    Apr 2008 - Jul 2008
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  Devin Johnson

  Jul 2008 - Nov 2008

  Supervisor
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  Compufix

  Jun 2009 - Dec 2010

  Sales Associate/ Customer service Rep

  Clerical DutiesCash HandlingWrite up diagnosis for computers

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  Flagstar Bank

  Dec 2010 - Feb 2017

  Financial Service Representative

  37.5hrs per weekCustomer ServiceAccount management and openingDirect cash handlingAccount and loan salesInvestment referral championKey holderBalance ATMServe as a Liaison between customers and back office processingOrders checks and other necessary tools for bankingUpdates branch Excel sheets for various databases and books of business.Works with senior and local management weekly.

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  US Navy

  Feb 2017 - Jul 2023

  Logistics Specialist
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  Foodbank of Southeastern Virginia and the Eastern Shore

  Jan 2021 - Mar 2021

  Applied Precept Experience
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  Miracle Beauty & Nails Academy

  Oct 2022 - Aug 2024

  • Esthetics Student

    Oct 2022 - Aug 2024

  • Esthetics Student

    Oct 2022 - Jul 2023
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  Cox Communications

  Oct 2023 - now

  Technology portfolio Support Specialist