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Ashley Thorn

Ashley Thorn

Front Desk Attendant

Followers of Ashley Thorn239 followers
location of Ashley ThornDenver, Colorado, United States

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  • Timeline

  • About me

    Rooms Operations - Front Office Manager

  • Education

    • San Diego State University

      2017 - 2021
      Bachelor of Arts - BA Hospitality and Tourism

      Activities and Societies: Secretary for Women's Ultimate Frisbee Team!

  • Experience

    • Ted Adcock Community Center

      Nov 2016 - Aug 2017
      Front Desk Attendant

    • Quality Inn

      Jun 2018 - Aug 2018
      Front Desk Attendant

    • Town and Country San Diego

      May 2019 - May 2021
      Front Desk Attendant

    • The Ritz-Carlton, Denver

      Jul 2021 - now

      Prepare boards through assigning day service and evening service for up to 20 attendantsCoordinate timely completion of traces, guest requests, group gratuities and room readiness Facilitate monthly inventory to ensure adequate supplies are purchasedEnsure proper room standards are met for 202 rooms, through communication with attendants and engineering Train new employees to use PMS system and run daily reports for up to 202 roomsCommunicate with staff and third parties to arrange amenities, transportation, and guest requestsRoute, block, and prepare reservations for check in and checkout

      • Room Operations - Front Desk Manager

        Oct 2023 - now

      • Room Operations - Assistant Housekeeping Manager

        Sept 2022 - now

      • Housekeeping Coordinator, Rooms Inspector

        Mar 2022 - Sept 2022

      • Guest Experience Expert

        Jul 2021 - Mar 2022

  • Licenses & Certifications

    • San Diego County Food Handlers Card

      ServSafe Certified
      Apr 2020