Dafne Islas Espindola

Experience

• 

  Onlinet, S.A. de C.V.

  Jul 2008 - Jun 2012

  Corporate Accounts Consultant

  Mexican company dedicated to the implementation of information security, as well as provide maintenance and installation services. Onlinet works hand in hand with the IT Security Leadership Brands.Responsible for prospecting and qualifying new business.Responsible for the preservation of the existing customer portfolio in the company and generating new business.Responsible for updating customer data in CRM.Generating economic and technical proposals along with the engineering team.Responsible for keeping me updated with the new technologies related to IT security and brands that the company manages. Show less

• 

  Mayoristas de Partes y Servicios S.A. de C.V.

  Jun 2012 - Sept 2012

  Product Manager

  MAPS is a Mexican company with more than 20 years of experience focused on selling specialized solutions, these being the IT Security, Storage, Performance and Document Imaging. MAPS offeres the leadership brands for this solutions.Responsible for Riverbed and Proofpoint brands, channel development, generating pipeline and forecast in Mexico, provide continuous training to the business partner, Business Plan generation focused on channel and end user.

• 

  TOTVS

  Feb 2013 - Jul 2015

  Customer Relationship Account Manager

  TOTVS is a software, services and technology company. An absolute leader in Brazil with 55.4% of market share and also in Latin America with 35%, (according to Gartner institute), it is the biggest software company in emerging countries and the 6th in the world. And why the V instead of the U? Because the name TOTVS comes from Latin and means everything, everyone, a very appropriate name for an enterprise that consolidated 25 other companies and provides solutions in 10 segments (Agribusiness, Construction and Projects, Distribution and Logistics, Education, Financial Services, Legal, Manufacturing, Health, Services and Retail) for companies of all sizes and types. It is also the only Latin-American company that offers its own technological platform to develop its software.More than 28 years of experience and acquisitions show that the dream turned into reality. It was the first Latin American company in the IT sector to do an IPO in the New Market of the Stock Exchange of São Paulo in 2006.. It has over than 26,000 active customers and counts on the support of 10,000 employees in its own units and franchises. It is present in 23 countries, also through units and franchises.Responsible for prospecting and generating new business, always following TOTVS methodologies and looking for customer satisfaction, through a process of care to identify the needs and pains of the prospect to offer a solution that allows systematize their business processes in a simple and fast way, becoming business partners and thereby build trust and long term relationships. Show less

• 

  Jive Software

  Aug 2015 - Jan 2016

  Director of Sales - Latin America

  Jive is the leading provider of modern communication and collaboration solutions for business.Work Better TogetherWhen people work together to their full potential, amazing things happen. I'm responsible for direct sales and managing Partners in Latin America.

• 

  NOR-Services LLC

  Feb 2016 - Mar 2019

  Head of Admin Support Resources

  NOR-Services provides various specialized services to augment fast growing software , technology and telecommunication companies with experienced human resources in both operations and technical areas. with over 55 specialized engineers in different aspects of the Service Provider Business and an army of support staff to augment your organizations or complete 3rd Party outsourcing.• Create and deliver project work plans and revise as appropriate to meet changing needs and requirements.• Identify resources and assignment of responsibilities.• Manage day-to-day operational aspects of the project(s).• Ensures project documents are complete, current, and appropriately stored.• Works closely with relevant stakeholders to ensure effective and efficient implementation of the project(s).• Responsible for revenue models and P/L; meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions.• Works with developers and designers to define and document questions, liaise with business via email, IM or phone to get new requirements and explain feasibility.• Submits project status reports to stakeholders; reviews bugs; plans software releases; anticipates and reacts to change.• Sales and customer management• Executive Assistance• Create, support, plan and execute pieces or entire operational plans• Create, manage and support documentation• Project Management• Content Development - Process Design Show less

• 

  Global Hitss

  Mar 2019 - Oct 2019

  Commercial Manager

  I'm in charge of helping companies to find their way to the digital society evolution, integrating information technology, communications and digital services enabling specialized solutions to goal this purpose, Digital Era.I work really close with Pre Sales department and Partners to find the best solution for our customer needs.I'm responsible for the entire sales cycle, find the opportunity inside our customers, prepare the proposals with my team and close the deal.My customers are Grupo Sanborns (Sanborns, Sears, MixUp, iShop, Sacks Fifth Avenue, Inbursa, Star Medica, Constructora Sicsa and Minera Frisco). Show less

• 

  Prometheus Group

  Oct 2019 - Apr 2022

  Empower your Maintenance and Operations teams with a suite of integrated solutions that extend and enhance the functionality of your EAM, ERP, or CMMS. Bring alignment, consistency, accountability and visibility to every person and department who plays a role in your asset management success. This is the Prometheus platform. This is the face of integrated, full-circle enterprise asset management.Key Responsabilities:- Generate qualified opportunities for AM/AE team- Re-engage and nurture accounts Show less

  • Account Manager

    Jan 2022 - Apr 2022

  • Jr. Account Manager

    Dec 2020 - Jan 2022

  • Business Development Representative

    Oct 2019 - Dec 2020
• 

  Hexagon Asset Lifecycle Intelligence

  May 2022 - now

  Account Manager