Vinutha Narayan

Experience

• 

  Unilever

  Jan 2002 - Jan 2002

  Project Trainee
• 

  Oracle

  Dec 2003 - now

  • Advanced Resolution Engineer (ARE) resolving complex escalated issues• Customer Engagement during implementation• Subject Matter Expert (SME) involved in Generic Data Fix (GDF) testing, new release/RPC testing, testing of Diagnostics/Analyzers• As a Product Expert, tested and designed the Interactive Troubleshooting Flows• Recorded Learning Stream for Oracle University on “Reconciliation Cycle in Cash management”• Presented in Sangam14, the largest independent Oracle Event in India organized by AIOUG and spoke on the topic “Upgrade Considerations for Oracle Financials”• Led and created self-paced view-lets for Payables and Cash Management products, converted into online curriculum and plans for consumption across global engineers• Skills Requirement Analysis and Assessment creation for Employee Development Plans. Show less • Provide functional consulting and technical support for Financial Modules in Oracle E Business Suite Installations. • Ownership & resolution of Service Requests (SRs).• Assisting Customers in Mapping Business processes to Oracle Apps and on issues regarding upgrade and Enhancement Requests.• Troubleshooting & Diagnosis of product issues & collaborate with development & strategy on defect fixes & enhancements• Delivered training sessions on EBS financial modules and also authored premium knowledge content in areas of Payables, Internet Expenses & Cash Management. Show less

  • Sr Principal SaaS Practice Architect

    Jun 2020 - now

  • Sr Principal Software Engineer

    Jan 2016 - May 2020

  • Principal Software Engineer

    Aug 2010 - Dec 2015

  • Senior Software Engineer

    Sept 2006 - Jul 2010

  • Software Engineer

    Dec 2003 - Sept 2006