SUBODH KUMAR

Experience

• 

  Orange Business Services

  Aug 2008 - May 2013

  Senior Specialist
• 

  Accenture

  May 2013 - Sept 2021

  Steered Large Scale Transformations, Seamless Transitions & Exceptional Service Delivery for multiple Global Brand Accounts.✡ Key Highlights:❇ Spearheaded $12 million IT Transformation Programs overseeing IT Deployment, Hardware refresh, and Data center projects, Team scaling and Achieving 70% Process Optimization and $1.5M Cost Savings.❇ Drove Digital Transformation: Led Strategic Projects Transitioning of On-Prem to AWS & Azure for a UK Media Client. Accomplished Comprehensive Deliverables from Cloud Model to Go-Live.❇ As Service Delivery Manager, mobilized €10 million Telstra EaaS sub-contract offering, integrating IT Operating Model, Process, Tools, and Templates for seamless operations.❇ Effectively operationalized outsourced Cisco Cloud Factory model, driving significant cost reductions and enabling seamless automation of network asset software upgrade.❇ Designed Global SD WAN Transformation Program including Migration Process, RACI Structures & Innovative In-house tool customization to enhance RFP capabilities Show less ✡ Key Highlights:❇ Transitioned European Client's €65M IT Outsourcing Program: Led Integration and Operational Transformation of 150 sites and data centers, onboarded multi business units, introduced IT services & enhanced technology landscape across multiple Technology Towers.❇ Vendor Management Leader: Spearheaded Cisco Network Optimization Service, streamlining Software, Hardware, Design, Change, and Network Management for an Agile IT Strategy.❇ Expertly Led Software Release, Hardware, Capacity Planning and Patch Vulnerability Life-Cycle processes for 15k+ Infrastructure Devices and 8+ OEMs achieving consistently compliance targets.❇ Trailblazed 95% Compliance Reporting Automation, slashing monthly efforts by 230 hours, harnessing cutting-edge Analytics & tools. Show less

  • Program and Project Manager

    Jun 2016 - Sept 2021

  • Consultant

    May 2013 - May 2016
• 

  DXC Technology

  Oct 2021 - now

  Senior Program Manager

  Leading strategic programs and projects within DXC Global Infrastructure Business Services, delivering business value, financial success, client-centric solutions and robust growth for B2B customers under Cloud, Infrastructure, and IT Outsourcing offerings.✡ Key Highlights:❇ Global Program Manager leading 16+ resources, managing 120+ projects & delivering Infrastructure Deployment Project management services to 580+ Offices for Fortune 20 IT Industry Leader.❇ Consistently exceeded CSAT targets (100% score) & met KPIs for four consecutive quarters, while driving significant business value through strategic process improvement & restructuring initiatives.❇ Led Business IT Transformation program, delivering concurrent IT Modernization projects deploying Cisco Meraki Cloud solution yielding remarkable outcomes: a 65% cost reduction and significantly enhanced user digital experience. Show less