Adel Jaljouli

Experience

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  DocuWare Corporation

  Mar 2016 - Sept 2016

  Sales and Customer Success Intern

  Conducting Initial/Regular Satisfaction calls with the international customers of the company in the (US, UK, Netherlands, Poland, France, and South Africa) to assess their satisfaction level and stay up to date with their feedback about the software and services.  Identifying and resolving their problems and suggestions by reporting my completed calls outcome to the relevant department internally.  Preparing Excel sheets listing obtained customers’ feedback and Information to help keep track of my tasks on the CRM system.  Preparing PowerPoint presentations to use in meetings with Customer Success team, where team work is emphasized to achieve customer satisfaction. Entering data on “Sales Approvals Agreements” into the CRM system. Show less

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  Image Technologies (ITEC )

  Sept 2016 - Sept 2017

  Sales & Marketing Officer

  -Organizing sales visits-Demonstrating and presenting offered products or services-Establishing new business prospects.-maintaining accurate records-Attending trade exhibitions, conferences and meetings-Reviewing sales performance-Negotiating contracts, packages, and contract expansions.-Aiming to achieve monthly or annual targets.

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  Arab Bank

  Sept 2017 - Oct 2018

  Project Management Officer
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  Image Technologies (ITEC )

  Aug 2018 - now

  Marketing and Customer Satisfaction Executive
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  CYKICK

  Jun 2019 - now

  Founder

  CYKICK is the Leading Daily Fantasy Football Platform in the MENA & Gulf region.