Nigel McGaffin

Experience

• 

  Qantas lounge

  Jan 2010 - Oct 2010

  Food and Beverage Attendant
• 

  SKYCITY Adelaide

  Jul 2010 - Jan 2022

  Manager of the Valet Department at Adelaide Casino. Customer focused engagement of team membersEngage team members and provide superior customer experienceVIP fleet management of luxuryStaff management for 30 team members and 5 supervisors24/7 scheduling of team membersDaily financial processesIncident investigation and resolutionStrategic objectives for financial and wage targets Shift supervision of team members to meet day to day objectives of department. Monitor and provide direction for team members to provide the high level customer experienceProvide solutions for customer issues that provide a best outcome for customer and business.Delegate tasks to team members Performance management of team members

  • Senior Valet Team Manager

    Jan 2016 - Jan 2022

  • Valet Team Manager

    Jul 2010 - Jan 2022
• 

  EFM Health Clubs Australia

  Oct 2021 - now

  Personal Trainer

  Combining the affordability of a typical gym with the highly tailored and personalised nature of a personal training program. Members of EFM receive ongoing coaching and support in personalised group classes.This unique service to members has seen EFM grow in popularity across Australia with Glenelg winning the 2021 National Franchise of the Year.