Experience

• 

  Us navy

  Aug 1997 - Jun 2007

  Fire control technician

  Provided weapon direction systems employment recommendations; perform organizational and intermediate maintenance on digital computer equipment, subsystems, and systems; operate and maintain combat and weapons direction systems, surface-to-air and surface to-surface missile systems, and gun fire control systems at the organizational and intermediate level; inspect, test, align, and repair micro/minicomputers and associated peripheral equipment, data conversion units, data display equipment, data link terminal equipment, print devices, and system related equipment; perform analyses for detailed systems, computer programs, electronics, and electronic casualty control; and operate associated built-in and external test equipment; load, initialize, and run preprogrammed diagnostics, performance and testing routines for digital computer equipment, digital systems, digital subsystems, and overall combat systems. Show less

• 

  Mackay marine services limited

  Jun 2007 - Mar 2008

  Marine service technician

  Under limited supervision, the technician will install, service, and repair electronic equipment on board ships. Test, adjust, and troubleshoot electronic components, PCBs, sub-assemblies, and antennas. Load, update, and modify software. Use knowledge of radio frequencies (RF), electronic theory and circuitry to address a variety of technical problems. They will make intelligent use of complex schematics, blueprints, and manuals to accurately achieve assignments. Upon completing the assignment, the technician will compose a detailed service report. Show less

• 

  Us army

  Jan 2009 - Jun 2022

  Serves as an Instructor for the 25U Signal Operations Support Specialist Advanced Individual Training (AIT) within the Signal Enlisted Development College (SEDC). Provides technical training for over 1280 AIT, and Reclassification Soldiers Annually. Develops, maintains, and updates course material. Conducts remedial training, examinations, and evaluations of Soldiers for the purpose of awarding the Military Occupational Specialty (MOS) 25U. Ensures accountability and positive control of test materials protecting the integrity of examinations. Responsible for the health, welfare, and supervision of 7 instructors. Maintain accountability of computer and related equipment valued in excess of $1 million. Serves as the TRADOC SEDC Information Assurance Network Officer (IANO) administrator Show less Installs, operates and maintains computer systems and information technology (IT) networks. Performs system administration (SA) and maintains computers and servers within the computing environment (CE) and the network environment (NE). Performs network administration (NA); installs, configures and maintains network equipment within the network. Installs, operates, and maintains commercial off the shelf (COTS) equipment (i.e. routers, switches, desktop and laptop computers). Provides SA to Tactical Battle Command Servers (TBC Server) in the tactical operations center (TOC). Provides SA and direct support for Content Management. Performs Information Assurance (IA), provides the security services and attributes of availability, authentication, confidentiality, integrity and non-repudiation; Network Operations (NETOPS) Service Desk Management, which includes incident and problem processing, change request processing, availability management and user interaction. Assists in the planning, configuration, management, and monitoring of the wide area network (WAN). Performs Communications Security (COMSEC) Account Management (CAM) IAW AR 380-4 Show less Serves as an Instructor/Writer; develops, maintains, and updates course material; conducts remedial training, examinations, and evaluations of Soldiers for the purpose of awarding the Military Occupational Specialty (MOS) 25U; ensures accountability and positive control of test materials to protect the integrity of examinations; coordinates classroom space, training area, food service and other logistical needs to support training; ensures all prerequisites are met prior to accepting students into courses; prepares and submits initial class load data to the Battalion; documents all aspects of student duty performance and ensures timely submission of all reports. Show less

  • Information Technology Instructor

    Oct 2021 - Jun 2022

  • System Administrator

    Aug 2018 - Sept 2021

  • Signal Support System Specialist Instructor/Writer

    Jan 2015 - Aug 2018

  • Signal Support System Specialist

    Jan 2009 - Jan 2015
• 

  Augusta university information technology

  Jun 2022 - Aug 2022

  Pc support specialist 2

  Hardware/software products/procedural analysis in consultation with users to determine the best application for problem resolution and system optimization. Evaluates customer processes/problems, organizes departmental resources needed and leads the design, development and implementation of the most effective solutions based on program and user requirements. Customize hardware/software configurations to optimize performance. Monitors standards and procedures to ensure conformance and recommends changes when necessary. Installation, troubleshooting, and maintenance of hardware and software products including Internet and network connectivity for PCs, Macs, PDAs, peripherals, and timeclocks; facilitates backup and recovery; and maintains service logs. Providing telephone, face-to-face, and online support to customers, to include timely, detailed status information and estimated time of resolution. Planning, implementation, and monitoring of tasks associated with departmental and campus wide project efforts. Participation in Device Management projects as Team Member or Team Lead. Providing detailed status information and estimated time of resolution to customers in a timely manner. Creation, maintenance, and completion of required information on service request in an incident management system. Creation of quotes for computer/printer/software based on evaluation of customer needs. Providing guidance and assistance to PC Support Specialist I, in customer relations as well as technical matters. Provide technical training and support to fellow co-workers and staff. Show less

• 

  Sev1tech llc

  Oct 2022 - now

  • Regional Support Trainer

    Mar 2024 - now

  • Radio Trainer

    Oct 2022 - Mar 2024