Experience

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  Menzies aviation

  Nov 2009 - Jul 2013

  Flight clerk level 5

  • Excelled in a high-pressure cargo services role, ensuring aviation compliance and managing deadlines amidst challenges like delayed aircraft and sensitive cargo.• Ensured aircraft safety and compliance through meticulous load and weight distribution recording, adhering to strict aviation standards.• Spearheaded import documentation review and compliance, managing perishable, live, and dangerous goods with utmost precision.• Achieved internationally recognised qualifications in aviation security, safety, and cargo handling, including the Melbourne International Airport Airside Driving Licence and Dangerous Goods Training Certificate. Show less

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  Career legal

  Aug 2013 - Jul 2017

  Various full-time roles whilst travelling

  Engaged in a variety of positions across legal, banking, and customer service sectors, developing a versatile skill set and a robust understanding of client-centric service.

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  Sadhana yoga & wellbeing

  Jul 2017 - Oct 2018

  Head of reception & assistant manager

  • Led a team of 5, focusing on professional development and efficient operation of reception and client management areas.• Initiated and documented comprehensive process improvements, including a 20+ page training manual and a streamlined inventory system for retail and studio supplies.

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  Partners wealth group

  Apr 2019 - Feb 2021

  Client experience coordinator

  • Spearheaded the standardisation of reception and client experience procedures, significantly enhancing service consistency and staff cross-training.• Recognized with the ‘Rookie of The Year’ award for outstanding innovation, customer service, and positive workplace impact.• Actively participated in the People and Culture team, contributing to initiatives aimed at enhancing workplace culture and employee engagement.

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  Gracetech textiles australia pty ltd

  Feb 2021 - May 2024

  Office administrator & supply chain co-ordinator

  • Coordinated procurement and supply chain operations with international mills, enhancing the efficiency of logistics and material handling.• Leveraged Reckon for order management, inventory tracking, and financial reporting, contributing to optimised stock levels and customer satisfaction.• Implemented workflow processes and administrative procedures that improved office functionality and team productivity.• Organised staff events, travel arrangements, and sales campaigns, contributing to a cohesive and motivated workplace environment. Show less