Bede Hsu

Experience

• 

  Zinus

  Feb 2016 - Oct 2021

  ￭ Design and monitor cycle count activities and inventory management plan for 2 distribution centers and 3 third-party warehouses of total inventory worth $120M￭ Manage and train logistics teams to cut quarterly chargebacks down 88% (2020 Q4 $400K+, 2021 Q1 $50K)￭ Lead strategic project to maximize operations results with ecommerce partners, improving fulfillment metrics to 98%￭ Collaborate individually and collectively with IT, customer service, sales, accounting, demand planning, and factory departments to ensure quality and consistency at all levels of organization￭ Lead strategic programs with cross-functional teams and technical consultants to develop first factory in USA, establishing logistics and factory system, monitor resource and budget allocation Show less ￭ Oversaw two distribution centers (600K sqf) with 200+ employees between two shifts and another 3 third-party warehouses (600K sqf), total inventory worth $70M ￭ Identified potential for continuous processes improvement to meet corporate KPI, enacted organizational change to increase shipping capacity (+80%), invoicing accuracy ($6M), and inventory accuracy (from 85% to 98%)￭ Liaised between relevant teams to facilitate employee communication and productivity ￭ Oversaw budget, vendors sourcing, inbound, outbound, and inventory planning activities￭ Designed KPI tool and SOP with engineering team and adjusted business processes accordingly Show less ￭ Oversaw monthly Logistics invoicing activities including 2 Zinus DCs and 30 consignment locations in SAP￭ Led multifaceted project among 2 DCs, analysts, sales team, and Amazon Buyer to reach 98% on-time fulfillment rate and gain eligibility for Amazon Guaranteed Delivery program, doubling monthly sales by $2M￭ Initiated and guided invoicing project with logistics teams to recoup $4M outstanding invoices within 4 weeks￭ Provided strategic project support to ensure client satisfaction Show less

  • Senior Program Manager

    Feb 2021 - Oct 2021

  • Senior Operations Manager

    Jul 2020 - Jan 2021

  • Project Manager

    Jul 2019 - Jun 2020

  • System Manager

    Nov 2016 - Jun 2019

  • Supply Chain Specialist

    Feb 2016 - Oct 2016
• 

  Johnson & Johnson

  Nov 2021 - Jul 2022

  Materials Manager

  ￭ Oversaw three warehouse storage locations and one 3rd party warehouse of $44 million inventory. Responsible for cycle count activities and reconciling differences￭ Managed domestic and global shipments, managed freight forwarders, vendors, logistics partners￭ Supported onsite manufacturing team in day-to-day operations, implemented projects within schedules

• 

  NETGEAR

  Jul 2022 - now

  Senior Program Manager

  Aftermarket Services & Remanufacturing￭ Oversee offshore Mexico depot 3P Manufacturing Factory (annual spending $10M), own day-to-day operations and KPIs￭ Manage, develop, deploy re-manufacturing and repair support for field returned products of $24M recovery￭ Lead/analyze materials planning, demand/supply and initiate global cross-functional projects to increase refurb recovery by 50% (finance, sales, PLM, stakeholders)￭ Drive weekly/quarterly business reviews, performance metrics, scorecards Show less