Leonard Blunt

Experience

• 

  Centrelink

  Feb 1999 - Sept 2006

  Application Integration and Middleware Architect

  Worked in projects which focused on the delivery ofcustomer and partner self service over multiple presentation channels specifically IVR, Web, web services, and document exchange as customer channels. Web services and WebSphere MQ were utilized extensively for integration.Worked in projects which focused on the delivery of customer and partner self service over multiple presentation channels specifically IVR, Web, web services, and document exchange as customer channels. Web services and WebSphere MQ were utilized extensively for integration.In the Middleware and Frameworks team Leonard wrote frameworks, and applications that integrated the distributed and mainframe enterprise data systems.As a middleware architect Leonard helped plan, and execute performance tuning of applications deployed in the distributed platform. Show less

• 

  IBM

  Sept 2006 - now

  As the ASEAN BPM client partner Leonard's role includes,• Building, forecasting and closing the WebSphere BPM services business (revenue and signings in expert services, project implementation and education) in the assigned territory. • Working with delivery teams to ensure client satisfaction with delivery, to add successful BPM client references and to enable cross-sell opportunities.• Engage in consultative and meaningful business discussions with client project sponsors, being able to articulate the business and technical value of the BPM practice delivery method and to position the BPM adoption journey. • Developing expert capabilities to promote the use of the BPM• Working effectively with the local services sales team and ISSW delivery team,• Lead or participate in the price and contractual negotiations. Effectively transition customer relationships to the delivery team. Show less Leonard was assigned as the architect for a large Bank project in Philippines in 2009. During this time Leonard further took ownership of the services delivery for WebSphere in Philippines; As the services delivery leader Leonard's role included,• Grow and strengthen the software services delivery partner;• Help the services engagement teams to scope, and plan WebSphere deals;• Improve overall delivery capability through the building of foundation skills in all team resources; • Improve overall delivery capability through motivation and technical leadership helping the team accelerate their skills evolution; and• Continue to deliver as a senior IT specialist and solution architect. Show less When joining IBM, Leonard was placed in the ASEAN WebSphere services team. In this role he was expected to,• Demonstrate technical leadership and mentoring for services delivery teams across ASEAN;• Help to scope and complete quality reviews for proposals;• Learn new technologies and lead adoption programs and enablement across ASEAN;• Lead services delivery projects;• Instruct clients and ASEAN services teams in the use of IBM Software, through delivery of formal education, or workshops.• Work with software sales, services sales, and project managers to convey technical solutions, to clients IT, business and executive. Show less

  • Senior Customer Success Manager Architect

    Apr 2021 - now

  • Solutions Architect, and Techncial Program Manager for Asia Pacific

    Jan 2017 - now

  • Solution Archtiect for Cloud Professional Services

    Jan 2015 - now

  • ASEAN Middleware Client Success Practice Leader

    Jul 2013 - Jan 2016

  • ASEAN Business Process Management Client Partner and WebSphere Solution Architect

    Mar 2011 - Jul 2013

  • WebSphere Services Delivery Leader - Philippines

    Jan 2010 - Mar 2011

  • Senior IT Specialist

    Sept 2006 - Dec 2009