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Dmitry Ryabtsev

Dmitry Ryabtsev

IT Support Technician

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location of Dmitry RyabtsevSydney, New South Wales, Australia

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  • Timeline

  • About me

    Senior Escalation Engineer

  • Education

    • Moscow State Institute of Steel and Alloys (Technological University)

      2001 - 2006
      Engineer Metal Forming

    • Moscow State Technological University "Stankin"

      2010 - 2012
      Computer Software for Automated Systems

  • Experience

    • Stary Oskol Technological Institute

      Nov 2003 - Nov 2005
      IT Support Technician

    • Acronis

      Nov 2006 - Oct 2007
      QA Engineer

    • IBM Australia

      Nov 2007 - Jun 2015

      --* Informix Advanced Support analyst, APAC team June, 2008 - November,2012--* Informix Advanced Support Analyst, EMEA teamNovember, 2007 - June, 2008--* Software Test Specialist, IBM Dynamic Infrastructure project

      • Technical Support Professsional

        Nov 2012 - Jun 2015

      • Technical Support Professional

        Nov 2007 - Nov 2012

    • MongoDB

      Jun 2015 - now

      In this role I am responsible for the technical side of escalation management and resolution Helping our customers succeed with the MongoDB technology. Anytime, anywhere.

      • Senior Escalation Engineer

        Mar 2022 - now

      • Escalation Engineer

        Mar 2021 - Feb 2022

      • Senior Technical Services Engineer

        Sept 2017 - Mar 2021

      • Technical Services Engineer

        Jun 2015 - Sept 2017

  • Licenses & Certifications

    • Informix OnLine III

      IBM
      Oct 2010

    • M102: MongoDB for DBAs (v2.6)

      MongoDB, Inc.
      Nov 2013

    • IBM Certified Database Associate - Informix 11.70 Fundamentals

      IBM
      Mar 2013
      View certificate certificate

    • IBM Certified System Administrator - Informix 11.70

      IBM
      Mar 2013
      View certificate certificate

    • IBM Certified Database Associate - Informix Dynamic Server 11.50 Fundamentals

      IBM
      Mar 2013
      View certificate certificate

    • M102: MongoDB for DBAs (v3.0)

      MongoDB, Inc.
      Jul 2015

    • IBM Certified System Administrator -- System Administration for IBM Informix Dynamic Server V10

      IBM
      Oct 2008
      View certificate certificate

    • IBM Certified System Administrator - Informix Dynamic Server V11

      IBM
      Dec 2009
      View certificate certificate

    • IBM Certified System Administrator - Informix 12.10

      IBM
      May 2015
      View certificate certificate

    • M202: MongoDB Advanced Deployment and Operations

      MongoDB, Inc.
      Jul 2015

  • Honors & Awards

    • Awarded to Dmitry Ryabtsev
      Manager’s Choice Award - 2014 IBM May 2014
    • Awarded to Dmitry Ryabtsev
      Informix@IBM Excellence Building on Success IBM Jan 2011 In recognition of valuable contributions to IBM Informix Software
    • Awarded to Dmitry Ryabtsev
      Informix Technical University Attendance Award IBM Oct 2008