Vitalis Abel

Experience

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  National Social Security Fund

  Oct 2013 - Feb 2014

  Finance Officer

  Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.Carried out day-day-day duties accurately and efficiently.Demonstrated respect, friendliness and willingness to help wherever needed.Maintained energy and enthusiasm in fast-paced environment.Developed and maintained courteous and effective working relationships.Maintained excellent attendance record, consistently arriving to work on time.Served customers and followed outlined steps of service. Show less

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  Maxcom Africa

  Sept 2015 - Nov 2015

  Customer Support Officer

  Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Answered customer telephone calls promptly to avoid on-hold wait times.Answered constant flow of customer calls with minimal wait times.Offered advice and assistance to customers, paying attention to special needs or wants.

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  Equity Bank Limited

  Nov 2015 - Apr 2019

  Relationship Officer

  Originated, reviewed, processed, closed and administered customer loan proposals.Submitted loan applications to underwriter for verification and recommendations.Maintained strict confidentiality of bank records and client information.Recommended loan approvals and denials based on customer loan application reviews.Complied with regulatory requirements of Bank Secrecy Act, Anti Money Laundering, and BOT credit policies.Reviewed and edited loan agreements to promote efficiency and accuracy.Successfully closed average of 30 loans per month.Assisted senior-level credit officers with complex loan applications.Monitored pipelines to track and log status of loans. Show less

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  Modern mattress manufacturing ltd

  May 2019 - Oct 2020

  Warehouse Supervisor

  Managing inventory levelsMake suggestions for productivity improvementsStock reconciliation by tracking mattress productivity and salesManaging, evaluating and reporting on warehouse productivityPrepare shipping documentation and other paper workChecking available materials against customer order for accuracyGuide and evaluate new warehouse workersSupervising staff and securing the warehouseMonitored employee performance and offered mentoring and leadership to improve any deficiencies.Oversaw inventory control levels and verified compliance with storage and organization processes.Recorded information, shortages and discrepancies to keep records current and accurate.Supported production workers in meeting goals without compromising safety and compliance.Maintained high levels of accuracy in daily operations.Used warehouse management software to reconcile daily inventory. Show less

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  Vee gaming and accessories

  Dec 2020 - now

  Sales and marketing