
Anthony Pol
Field Service Technician

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About me
Field Technical Support - Konecranes
Education

Tauhara College, Taupo NZ
-Automotive & Panel repair, electronics, physics,Studied general curriculum of maths, English and Science, which I opted to include graphics, physics, accounting then moved to complete entry level units in Automotive mechanical, panel repair, and electronics qualifications

Tafe, WA
2008 - 2008Certificate 3 heavy mobile plant Heavy dieselCertificate 3 in Engineering - Mechanical (MEM30205)
Experience

Titan Plant Services
Feb 2000 - Jan 2005Field Service TechnicianStarted my apprenticeship, worked on Volvo trucks, buses, construction and forestry equipment as well as Bell, Tigercat, Prentice, Kato, Clark, Timco and Waratah.

R Smith logging
Jan 2004 - Apr 2005Field Service TechnicianCarry out field service and workshop repairs to a fleet of 40 logging trucks on a day/night shift roster. Completing repairs including but not limited to chassis, suspension, electrical repairs and overhauls of all driveline components. Trucks included western star, Kenworth, Iveco, and Mack

Sparrow mechanical
May 2006 - Mar 2007Diesel MechanicService and repairs on Izuzu, Case and other various road transport and agricultural equipment.

JLG Industries
May 2007 - Apr 2009Field Service TechnicianService, inspection and repairs on various makes and models of elevated work platforms and materials handling equipment. Covering work sites all over WA and NT.

United Forklift and Access Solutions
Apr 2009 - Jul 2012Service ManagerWorked up from field service to foreman to service manager

Clark Equipment Sales Pty Ltd
Aug 2012 - Jun 2017Manage all aspects of the service department covering WA and the NT. Strong focus on customer satisfaction with attention to detail and technical support on a vast variety of products, locations and unique situations to minimize costs and machinery downtime. Maintain and develop fixed price maintenance contracts. Develop simple, yet effective means of reducing staff turnover and improving staff moral by doing my utmost to have a safe, productive and enjoyable environment for all staff. Work closely with training providers to ensure staff are adequately trained and apprentices are getting training that will benefit development of more effective future business. Show less
Aftermarket Manager
Dec 2016 - Jun 2017Service Manager
Aug 2012 - Jun 2017

AB Equipment Ltd
Jul 2017 - Nov 2018Service ManagerService Manager covering various materials handling, construction and forestry equipment suppliers.

Kalmar
Nov 2018 - Mar 2023Technical training Operator trainingTechnical & Sales support Started the Kalmar MEQ service business with 1 technician in Melbourne and grew it to 38 technicians and national coverage in all major centres over 2 years. Worked with the team to develop and implement processes and strategies to improve business efficiencies. Providing technical support and training across Oceania.
Product Support Specialist
Jan 2022 - Mar 2023National Product Support Manager
May 2021 - Jan 2022Service Operations Manager
May 2019 - May 2021Product Specialist
Nov 2018 - Jun 2019

PORTXGROUP
May 2023 - Jul 2023Services Director
United Forklift and Access Solutions
Aug 2023 - nowField Technical SupportProviding technical support to technicians and customers across Australia.
Licenses & Certifications
- View certificate

Manage People Effectively
Australian Institute of ManagementSept 2020 - View certificate

Manage Business Effectively
Australian Institute of ManagementMay 2021 - View certificate

Manage Performance Effectively
Australian Institute of ManagementJan 2020
Volunteer Experience
Animal foster carer
Issued by H.A.A.R.T - Homeless and Abused Animal Rescue Team Inc. on Feb 2013
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