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Marcel Zilic

Marcel Zilic

Wissensredaktor Wissensdatenbank mySupport

Followers of Marcel Zilic37 followers
location of Marcel ZilicZurich, Switzerland

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  • Timeline

  • About me

    Business Prozess Manager bei Swisscom

  • Education

    • Universität Zürich | University of Zurich

      2000 - 2006
      Master of Arts - MA Politikwissenschaften, Wirtschaftsgeschichte, Staatsrecht

  • Experience

    • Swisscom Fixnet AG

      Apr 2007 - Oct 2007
      Wissensredaktor Wissensdatenbank mySupport

    • Swisscom

      Oct 2007 - now

      • Senior Business Prozess Manager

        Apr 2015 - now

      • Business Engineer CUC Customer Care

        Jul 2013 - Apr 2015

      • Projekt Manager CUC Customer Care

        Oct 2007 - Jul 2013

  • Licenses & Certifications

    • Swisscom Talent Pipeline Business Engineer and Process Management (BEP)

      Swisscom
      Jan 2016

    • Process Manager CAS

      SGO Business School
      Apr 2017

    • LEAN Master SGO

      SGO Business School
      Dec 2017

    • Process Manager SGO

      SGO Business School
      Jan 2017