Cláudia Baía Santos

Cláudia Baía Santos

Cabin Crew

Followers of Cláudia Baía Santos429 followers
location of Cláudia Baía SantosPorto, Porto, Portugal

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  • Timeline

  • About me

    Computer Software Engeneering | Certified Outsystems

  • Education

    • Centro de Formação Comenius

      2019 - 2020
      Certificate Digital Marketing

      -Introduction to Digital Marketing ;-Digital content management;-Wordpress website development;-Social media;-Mobile management.

    • ISLA - Instituto Politécnico de Gestão e Tecnologia

      -
      Bachelor's degree Computer and Information Sciences, General
    • Instituto Politécnico de Gestão e Tecnologia

      2021 - 2024
      Licentiate degree Computer Software Engineering

      -Software Engineering; -Multimedia;-Information Systems;-Applications & Databases.

    • Universidade Fernando Pessoa

      2011 - 2012
      Associate's degree Computer Programming/Programmer, General

      -Programing languages and Web design ;-Database and Computer Networks;-Internship/project work in Web development (Wordpress/CMS) for Semanário Grande Porto.

  • Experience

    • Emirates

      Jan 2015 - Jan 2016
      Cabin Crew

      –Comply with specific procedures in case of accident or incident;– Assist in medical emergency situations;– Responsible for passengers safety;– Manage stress or conflict between passengers;– Customer service, company branding & promotion.

    • ALDO Group

      Jan 2016 - Jan 2017
      Store Manager

      – Responsible for team engagement & development (focus & directions), policies & procedures;– Business planning by defining strategical objectives - goal-orientation for each team player(efficiency);– Monitor & control operational metrics - responsible for weekly & monthly reports of KPIs;– Decision making & problem solving;– Fully accountable for increasing sales, ensuring efficiency & maintaining the highest retailstanding;– Responsible of visual & merchandise of the store;– E-commerce & digital content management support;– Sales team mentoring. عرض أقل

    • ORBCOM

      Oct 2017 - Jan 2020
      Outsystems Developer

      - Application Design and Development - Low-Code Development - UI Development - Integration - Data Modeling

    • Loja da Farmácia

      Jan 2020 - now
      Web Marketing Specialist

      • Support optimizing website design,user experience and content to increase desired actions.• Strategy, implementation, optimization and analysis of digital media campaigns;• Management of projects integrated with other areas of communication;• Analysis of the main digital marketing and reporting metrics;• Graphic Design.• Support in creating content for LinkedIn, Instagram, Facebook;• Support to social media teams, in the development of social media strategies and the promotion of digital communities; عرض أقل

  • Licenses & Certifications

    • Certified Scrum Product Owner®

      Scrum Alliance
      May 2025
      View certificate certificate
    • Associated Web Developer

      OutSystems
      Jun 2020
  • Volunteer Experience

    • Volunteer

      Issued by Leos clube de Portugal on Jan 2012
      Leos clube de PortugalAssociated with Cláudia Baía Santos