Cláudia Baía Santos

Experience

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  Emirates

  Jan 2015 - Jan 2016

  Cabin Crew

  –Comply with specific procedures in case of accident or incident;– Assist in medical emergency situations;– Responsible for passengers safety;– Manage stress or conflict between passengers;– Customer service, company branding & promotion.

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  ALDO Group

  Jan 2016 - Jan 2017

  Store Manager

  – Responsible for team engagement & development (focus & directions), policies & procedures;– Business planning by defining strategical objectives - goal-orientation for each team player(efficiency);– Monitor & control operational metrics - responsible for weekly & monthly reports of KPIs;– Decision making & problem solving;– Fully accountable for increasing sales, ensuring efficiency & maintaining the highest retailstanding;– Responsible of visual & merchandise of the store;– E-commerce & digital content management support;– Sales team mentoring. عرض أقل

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  ORBCOM

  Oct 2017 - Jan 2020

  Outsystems Developer

  - Application Design and Development - Low-Code Development - UI Development - Integration - Data Modeling

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  Loja da Farmácia

  Jan 2020 - now

  Web Marketing Specialist

  • Support optimizing website design,user experience and content to increase desired actions.• Strategy, implementation, optimization and analysis of digital media campaigns;• Management of projects integrated with other areas of communication;• Analysis of the main digital marketing and reporting metrics;• Graphic Design.• Support in creating content for LinkedIn, Instagram, Facebook;• Support to social media teams, in the development of social media strategies and the promotion of digital communities; عرض أقل