Mmesoma Joyce

Mmesoma Joyce

Customer Service Representative

Followers of Mmesoma Joyce651 followers
location of Mmesoma JoyceLagos, Lagos State, Nigeria

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  • Timeline

  • About me

    Customer support Agent// (I help people find solutions to their problems) Project Manager//virtual Assistant

  • Education

    • Federal College of Education technical Asaba Delta State

      2015 - 2018
      National Certificate in Education ( NCE) Business Education (Accounting )
  • Experience

    • Digital witch

      Jan 2022 - Dec 2023
      Customer Service Representative

      Working as a Customer service representative, I helped customers with complaints and questions, give customers information about products and services, take orders, and process returns and also Maintaining a positive,empathetic and professional attitude towards towards customer at all times. Responding promptly to customers inquiries,knowing products inside and out in order to be able to answer questions,keeping records of customers interactions,complaints,transactions and comments. Communicating and coordinating with colleagues as necessary and providing feedback on the efficiency on the customer service process Show less

    • Digital Witch Support Community

      Jan 2022 - now
      Customer Support Representative
    • Pmtribe

      Oct 2023 - now
      Project Manager
  • Licenses & Certifications

    • Fundamental Of Short Term Rentals

      Short Term Rental Academy
      Apr 2024
    • Excel Essential Training (Office 365/Microsoft 365)

      LinkedIn
      Jan 2022
      View certificate certificate
    • Advanced Google Ads

      LinkedIn
      Jan 2022
      View certificate certificate
    • Customer Service: Problem Solving and Troubleshooting

      LinkedIn
      Jan 2022
      View certificate certificate
    • Inbound Sales

      HubSpot Academy
      Jan 2022
      View certificate certificate