Mmesoma Joyce

Experience

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  Digital witch

  Jan 2022 - Dec 2023

  Customer Service Representative

  Working as a Customer service representative, I helped customers with complaints and questions, give customers information about products and services, take orders, and process returns and also Maintaining a positive,empathetic and professional attitude towards towards customer at all times. Responding promptly to customers inquiries,knowing products inside and out in order to be able to answer questions,keeping records of customers interactions,complaints,transactions and comments. Communicating and coordinating with colleagues as necessary and providing feedback on the efficiency on the customer service process Show less

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  Digital Witch Support Community

  Jan 2022 - now

  Customer Support Representative
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  Pmtribe

  Oct 2023 - now

  Project Manager