Harsimran Singh Anand

Experience

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  Dell Technologies

  Jun 2009 - Oct 2009

  Technical Support Assosiate

  Key Role : Technical support to US customers on computer hardware/software related issuesResponsibilities and Achievements:• Worked in Customer Technical Support at Dell, Mohali• Recognised and awarded as the top performer in the peer group with Audit rating as Excellent on many customer touch points

• 

  Infosys

  Jan 2010 - Jun 2012

  Systems Engineer

  Key Role : • Design, Development, Validation and Support related activities for internal stakeholders in InfosysResponsibilities and Achievements:• Created knowledge management system that resulted in highly efficient and automated content management which allowed 100,000+ Infosys users across the world to access the latest documents in real-time• Collaborated with Infosys India and Infosys China teams to create Application Development and Maintenance web applications that helped in increasing efficiency of delivering projects by 10%• Trained and worked as a senior lead in Microsoft .NET platform and SharePoint 2010 object model domain for building web applications Show less

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  Consultancy@SIMSR

  Jan 2013 - Apr 2014

  Head

  Heading a team of 29 members from both 1st & 2nd yearsCommittee responsible for carrying out live industry project across all verticals of Marketing, Finance, HR, OperationsResponsible for getting Lumiere Solutions and Baker Street as project and case partnersCurrently executing 8 projects, have executed 10 overallConducted Pan-India Case study cum video making and print ad competition 'Stratinnova' among the top B-schools

• 

  Ingersoll Rand

  Apr 2013 - Jun 2013

  Summer Intern

  Key Role :Developing an alternate sales channel to generate business for Trane Residential Solutions Responsibility :Creating a sales funnel for Trane interactive air conditioners and security locks by meeting prominent architects, HVAC consultants, interior designers and builders Achievements :• Generated business worth INR 10 lakhs for Trane interactive air conditioners and security locks by partnering with prominent architects, HVAC consultants, interior designers and builders• Winner for Best Summer Internship project in “Aristos”, event held at NILLM CMS in Oct’13 Show less

• 

  HSBC

  May 2014 - Oct 2015

  Associate Relationship Manager

  Role - Business Development and Credit Analyst for SME clients (North India - Commercial Banking)Responsibilities -• Pro-actively deliver appropriate suite products and services in response to customer needs• Liaising with the credit and risk team and underwriting for customer’s working capital needs• Protect the bank’s assets and reputation by knowing the customer and their business, monitoring for suspicious behaviour, and taking appropriate action

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  FedEx

  Nov 2015 - now

  Pricing Analysis: Utilize the Enterprise Data Warehouse (EDW) and Marketing / Pricing data marts to improve productivity and effectiveness ofpricing analysis & analyse customer historical data on metrics like margins, yield, shipment profile, lane performance, etc.Portfolio Management: Support European Business & Sales teams consisting of 70+ enterprise & multi-regional payer customers on new RFQopportunities, existing agreements extension, resolving billing & pricing implementation related issues Liaising with Internal EU Stakeholders – Sales Solution, Regional Finance & Ops team to deliver customer centric pricingsolutions Project lead in US Pricing augmentation for Inside/Field US accounts across Express/Ground/Less Than Truckload OPCOs Manage multi-regional customer pricing proposal evaluations and implementation support to all internal FedEx stakeholdersPricing Program & Process Development: Project Lead in development of Global Light Weight (Export/Import) Program across all regions focusing on winning low weight (<10kg) business globally Manage and optimise pricing activities through back office support in coordination with regional pricing teams, from salessubmission, through agreement signature and post-signature activities including administration, quality assurance, agreement /invoice research, sales consultation etc.Product Performance Reporting: Co-Led International Retail Freight product monitoring initiative via usage of appropriate tool in Spotfire & Excel with regularcadence reporting to marketing leadership across all regionsStakeholder Management & Governance Led and program managed multiple initiatives across regional & global pricing by establishing processes, knowledgemanagement frameworks Assist all regions in the planning and coordination of the pricing workflow architecture & consultation to internal stakeholders Developed good working relationship with US, Global & regional stakeholders Show less

  • Marketing Manager

    Apr 2024 - now

  • Senior Analyst Revenue Management

    May 2018 - Apr 2024

  • Revenue Management Analyst

    Nov 2015 - May 2018