Arsalan Hussain

Experience

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  Summit Bank Limited

  Feb 2017 - Nov 2018

  Support Engineer

  ● Collaborated closely with cross-functional teams to identify, debug, and solve software and hardware-related issues.● Gained proficiency in Azure services, including Azure Storage, Azure SQL, Azure Active Directory, and Azure Virtual Machines.● Continued to provide support to users post-Azure migration, ensuring smooth operations and minimal disruption.● Gained experience with Azure Resource Manager (ARM) templates and Azure Policy for cloud governance

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  BankIslami Pakistan Limited

  Nov 2018 - Nov 2019

  Azure & IT Support Engineer

  ● Participated in troubleshooting and resolving issues related to Azure services such as Azure Functions, Load Balancers, and ActiveDirectory, utilizing Azure Monitor for diagnostics, thereby improving my problem-solving skills in a cloud environment.● Provided comprehensive IT support for various banking software including the Imall Core Banking System, resolving technical issues to minimize disruption to banking services, and installing and configuring software as required.● Installed and supported in a range of software applications such as Microsoft Office Suite, Adobe Acrobat, and Thunderbird email client, providing user training and support, thus ensuring smooth business operations. Show less

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  K-Electric

  Nov 2019 - now

  Azure Administrator & Systems Engineer

  ● Assist in the configuration and management of Azure VMs and VNETs, contributing to the stability and efficiency of cloud-based systems while continuously learning and growing in my understanding of these core Azure services.● Participate in the implementation and management of Azure Active Directory, enhancing my knowledge of identity management, security measures, and access control procedures within a business context.● Support the deployment of Azure Functions and Load Balancers, contributing to the creation of a resilient, scalable, and high-performing cloud infrastructure, and continuously expanding my knowledge of cloud service management.● Assist in troubleshooting network connectivity and performance issues by utilizing Azure Network Watcher, broadening my understanding of cloud-based network management in the process. Show less