Nico Maes

Experience

• 

  TNT Express

  Mar 1998 - Jan 2000

  Credit Controller

  • Assess open invoice history• Problem solving regarding open invoices• Advise customer regarding overdue invoices and motivate for payment. (Retail, B2B, MayorAccounts)• Intermediate between lawyer firm and TNT Express• SPOC towards IT department.

• 

  KPN Group Belgium

  May 2000 - Oct 2010

  • Budget negotiations with hardware vendors for commercial actions• Buy-in and selection hardware for commercial actions and regular sales (Vendors anddistribution channels)• SPOC BlackBerry: Interaction with RIM, negotiations Marketing budget, project managementtechnical implementations, consolidation project management different business segments:Wholesale, B2B, Retail, Branded resellers, KPN Netherland Product house• SPOC Samsung: Intermediate between Business lines and Samsung Belgium, negotiationsmarketing budget, project management technical implementations with Samsung Worldwide• SPOC “technical brands”: TomTom, net book/tablet, F-secure, Huawei, ...• Project management, introduction and roll-out new technologies• Strategy, project management and product management new value added services• Interaction and project set-up with Commercial DEVELOPMENTS & SERVICES team, Supportteams, Business Lines• Define and roll out strategy hardware, data products and segmentation Show less • Project management and introduction new data and voice services• Project management and introduction new value added services• Analyze market regarding future technologies and hardware• Project management and introduction hardware strategy• Prepare, define and defend projects, strategies en budgets for EXCO en PMO (ProjectManagement Office)• Intermediate between Experts, Solution Architects, Business Analysts, Product & tariffConfiguration team, IT account and Demand Managers, Accept en Demand team, Servicedelivery team, Business lines and Testing team Show less

  • Project and Product manager

    Sept 2008 - Oct 2010

  • Project Manager

    Jul 2006 - Sept 2008

  • Technical Advisor

    Sept 2005 - Jul 2006

  • Content Administrator

    Sept 2002 - Sept 2005

  • GPRS & DATA specialist

    Dec 2001 - Sept 2002

  • Back Office agent

    May 2000 - Dec 2001
• 

  Tech Data / AZLAN

  Sept 2011 - Mar 2012

  Product Manager / Business Development Manager

  • Position AZLAN, the value add and enterprise brand of Tech Data, in the ICT market• Vendor relationship strategic brands• Strategic and marketing planning IBM and APC ••• Develop partner relationship••• Program development••• Develop go-to-market strategy••• Marketing planning••• Coaching and training Channel and Account Managers ••• Ownership of Marketing budget• Business planning IBM and APC••• Development of business planning••• Profit and lost responsible••• Analyze margins and sales results • Daily steering operational teams (IBM and APC – teams include Product Managers, Internal Sales, Product experts and External sales/product experts) Show less

• 

  Mitel (Aastra a Mitel Company - twice as good)

  Aug 2012 - Aug 2014

  Product Manager SME and Third Party products

  Responsible for an extended part of the Aastra products portfolio, for direct sales and partner channels, including:• Communication Systems• Terminal ranges• Applications such as Unified Messaging, Unified Communications, FMC applications, …• All third party products and providersTasks• Define the Product Strategy• Define Sales Tools and according Marketing Collaterals • Managing products portfolio: communication about life cycle, product features, pricing tools.• Supporting the commercial teams, internal and external• Responsible for the showroom• Work in close cooperation with the Certified Aastra Partners• Work in close cooperation with the international Aastra Product Line Management team Show less

• 

  EXPRESSION / MPlace

  Mar 2015 - Oct 2019

  Business owner/Manager

  Expression, “coffee & apero” & Mplace, your coworking space in Mechelen were 2 completely different brands and physically divided but under the same BVAB structure.360° business gestion. • Business plan• Rebuilding and launch• Forecasting and partner management• Staff management (3FTE)• Marketing• Daily management and operational actor

• 

  Electro Depot België

  Dec 2019 - May 2020

  Senior Product Manager

  • Product line owner, Mobile products/ Terminal ranges/Accessoires • Channel and third party management• Define the Product Strategy• Vendor relationship• Complete lifecycle management

• 

  Dstny BE

  May 2021 - now

  Product manager Mobile and FMC/FMU

  As the Product Manager for Dstny's mobile services portfolio, I play a crucial role in driving innovation and enhancing customer experiences within our mobile telecom offerings. My role is defined by the successful launch of groundbreaking technologies and services, including:• Launching a new MVNO: I lead the complete project lifecycle, from initial concept to market entry, of a new Mobile Virtual Network Operator (MVNO), significantly expanding our service offerings and customer base.• Implementing 5G: Led the rollout of 5G technology, positioning Dstny at the forefront of next-generation mobile communications.• Introducing VoLTE and VoWiFi: Delivered Voice over LTE (VoLTE) and Voice over WiFi (VoWiFi) services, greatly improving call quality and connectivity for our customers.• Migrating the mobile fleet: Managed the seamless migration of our entire mobile only fleet to a new, state-of-the-art platform, enhancing operational efficiency and service reliability.• Revamping the portfolio: Continuously optimized our mobile services portfolio, ensuring alignment with market trends and customer needs, while integrating seamlessly with Dstny’s broader service offerings.In this role, I was responsible for defining the product vision, managing the customer journey, and overseeing end-to-end product lifecycle management. My efforts in product marketing, in-life management, and service development contributed significantly to Dstny’s growth and customer satisfaction, establishing our mobile services as a key pillar of the business. Show less

• 

  Dstny

  Sept 2024 - now

  Product Owner – Project Leader, ODOS

  As the Product Owner and Project Leader for the ODOS platform at Destiny, my role involves driving the transformation and harmonization of customer journeys, product portfolios, and technology across the Dstny Group’s European entities. The focus is on delivering digital solutions, replacing legacy systems with innovative core technologies, and ensuring alignment with business objectives.Key responsibilities include:• Strategy Execution: Translating high-level product strategies into actionable tasks for engineering teams.• Cross-Functional Collaboration: Acting as a bridge between local product management entities and development to ensure clarity and alignment.• Product Requirements Review and Adaptation: Reviewing and refining product requirements to meet market needs, ensuring alignment with the diverse demands of the European market.• Project Leadership: Overseeing project planning and managing project phases.• Stakeholder Management: Engaging with stakeholders to manage expectations and effectively communicate progress.• Risk and Quality Management: Identifying risks, implementing mitigation strategies, and ensuring deliverables meet quality standards.• Senior Management Liaison: Serving as a bridge between European senior management and local management teams to ensure strategic alignment and effective communication.This role is central to the ODOS program’s mission to innovate and standardize processes across the organization, significantly impacting business communications and technology integration throughout Europe, with a particular focus on aligning product management strategies at the European level. Show less